Apr 24, 11:07 PDT
Resolved - The issue has been Resolved -- all Zaps and Zap drafts should now be able to publish without error or delay.
Starting April 11th, some users reported errors when trying to publish Zap drafts. This error message would surface as:
"Failed to publish new version. Zapier timed out while saving this version. Please try again."
We've resolved the issues with publishing options and will further address version needs to avoid similar incidents in the future.
If you run into any trouble accessing Zapier.com, please reach out to our Support Team:
https://zapier.com/app/get-help
We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Apr 24, 07:44 PDT
Identified - We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps.
The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."
We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.
Apr 24, 07:44 PDT
Identified - We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps.
The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."
We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.
Apr 23, 12:26 PDT
Resolved - Our team was able to find and resolve the issue and has since replayed all of the delayed webhooks. All Zaps should now be run!
We appreciate your patience while we worked on this. If you have any questions or concerns, please reach out to Zapier Support: https://zapier.com/app/get-help.
Apr 23, 09:46 PDT
Investigating - We are currently investigating an issue with a delay with Zaps that use an Instant Trigger.
The team is working on finding the root cause of the issue and appreciate your patience. We'll continue to post updates and information here as it becomes available. If you have any concerns or questions, please reach out to our Support team here: https://zapier.com/app/get-help.
Apr 23, 09:46 PDT
Investigating - We are currently investigating an issue with a delay with Zaps that use an Instant Trigger.
The team is working on finding the root cause of the issue and appreciate your patience. We'll continue to post updates and information here as it becomes available. If you have any concerns or questions, please reach out to our Support team here: https://zapier.com/app/get-help.
Apr 21, 00:15 PDT
Resolved - We've confirmed that the errors have been fully resolved and all users should be able to login to their Zapier accounts again.
If you continue to experience any login issues, you can reach out to our support here: https://zapier.com/app/get-help.
Thank you for your patience and understanding as we worked to resolve this!
Apr 20, 23:34 PDT
Monitoring - There's been a decrease in the 502 errors affecting the Zapier login. Users should be able to login again, but we'll keep monitoring to ensure it doesn’t resurface.
We appreciate your patience and will continue to provide updates until this is fully resolved.
Apr 20, 19:33 PDT
Investigating - At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.
Logins, signups, invitations, and password recovery functions are affected.
We believe these errors are happening mainly for users logging in from around the Singapore region.
Our team is currently investigating this and we will update our status page when we have more information.
Apr 20, 23:34 PDT
Monitoring - There's been a decrease in the 502 errors affecting the Zapier login. Users should be able to login again, but we'll keep monitoring to ensure it doesn’t resurface.
We appreciate your patience and will continue to provide updates until this is fully resolved.
Apr 20, 19:33 PDT
Investigating - At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.
Logins, signups, invitations, and password recovery functions are affected.
We believe these errors are happening mainly for users logging in from around the Singapore region.
Our team is currently investigating this and we will update our status page when we have more information.
Apr 20, 19:33 PDT
Investigating - At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.
Logins, signups, invitations, and password recovery functions are affected.
We believe these errors are happening mainly for users logging in from around the Singapore region.
Our team is currently investigating this and we will update our status page when we have more information.
Apr 20, 19:33 PDT
Investigating - At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.
Logins, signups, invitations, and password recovery functions are affected.
We believe these errors are happening for requests that go to the AWS region ap-southeast-1 (ie. around Singapore)
Our team is currently investigating this and we will update our status page when we have more information.
Apr 17, 15:10 PDT
Resolved - Users may have experienced some difficulties with publishing photos on Instagram for Business via Zapier. We're pleased to inform you that this particular issue has now been fixed. Please note that posts from the past day have been replayed due to their time-sensitive nature. For any other posts, manual replays will be necessary.
If you experience any additional issues or problems posting to Instagram Business via Zapier, do not hesitate to contact our Support Team at https://zapier.com/app/get-help.
Thank you for your understanding and patience in this matter. We apologize for any inconvenience this may have caused.
Apr 17, 14:17 PDT
Monitoring - We have implemented a fix for the issue affecting the Instagram for Business - Publish Photo action and are currently monitoring the results to ensure stability.
Thank you for your patience while we worked to resolve this. We will continue to provide updates as necessary.
Apr 17, 09:29 PDT
Investigating - We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.
We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.
We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.
Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.
Apr 17, 14:17 PDT
Monitoring - We have implemented a fix for the issue affecting the Instagram for Business - Publish Photo action and are currently monitoring the results to ensure stability.
Thank you for your patience while we worked to resolve this. We will continue to provide updates as necessary.
Apr 17, 09:29 PDT
Investigating - We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.
We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.
We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.
Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.