Apr 22, 07:01 UTC
Resolved - Our team has resolved the issue impacting some customers trying to navigate in Xero HQ or XPM. We apologise for any inconvenience this has caused.
A product update caused an issue with Xero HQ and XPM, which has since been resolved.
Apr 22, 06:10 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 7:48am UTC
Apr 22, 06:10 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 7:48am UTC
Apr 22, 06:10 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 7:24am UTC
Apr 22, 06:10 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 7:09am UTC
Apr 19, 18:02 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:01 UTC
Scheduled - We will be undertaking planned system maintenance at 6pm UTC Saturday, 19 April. During this time, customers may experience a service disruption for a period of 30 seconds. Thanks for your patience during this time.
Apr 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:01 UTC
Scheduled - We will be undertaking planned system maintenance at 6pm UTC Saturday, 19 April. During this time, customers may experience a service disruption for a period of 30 seconds. Thanks for your patience during this time.
Apr 19, 02:23 UTC
Resolved - Our team has resolved the issue impacting customers trying to purchase subscriptions. We apologise for any inconvenience this has caused.
This issue was caused by an expired AWS certificate.
Apr 19, 02:16 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 2:16 am UTC
Apr 19, 01:58 UTC
Identified - We have identified what is causing some customers to receive errors when attempting to purchase Xero Subscriptions.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 1:58 am UTC
Apr 19, 01:54 UTC
Investigating - We are aware some customers are currently receiving errors when attempting to purchase Xero Subscriptions. Our team is investigating this with urgency.
Status Last Reviewed: 1:53 am UTC
Apr 19, 02:16 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 2:16 am UTC
Apr 19, 01:58 UTC
Identified - We have identified what is causing some customers to receive errors when attempting to purchase Xero Subscriptions.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 1:58 am UTC
Apr 19, 01:54 UTC
Investigating - We are aware some customers are currently receiving errors when attempting to purchase Xero Subscriptions. Our team is investigating this with urgency.
Status Last Reviewed: 1:53 am UTC
Apr 19, 01:58 UTC
Identified - We have identified what is causing some customers to receive errors when attempting to purchase Xero Subscriptions.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 1:58 am UTC
Apr 19, 01:54 UTC
Investigating - We are aware some customers are currently receiving errors when attempting to purchase Xero Subscriptions. Our team is investigating this with urgency.
Status Last Reviewed: 1:53 am UTC
Apr 19, 01:54 UTC
Investigating - We are aware some customers are currently receiving errors when attempting to purchase Xero Subscriptions. Our team is investigating this with urgency.
Status Last Reviewed: 1:53 am UTC