Mar 12, 23:30 PDT
Completed - The scheduled maintenance has been completed.
Mar 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:26 PDT
Scheduled - This Thursday, March 13, 2025, we will be performing database upgrade. The operation is expected to last approximately 30 minutes, during which there will a very short downtime up to 1 minute.
Impact:
- Workable users will not be able to sign up or log in to their accounts, and API/integrations will be temporarily unavailable for up to one minute
- Candidate-facing services, including career pages, applications, Workable Video Interviews, and Workable Assessments, will remain operational.
Maintenance start times:
- San Francisco: Wednesday, March 12, 23:00
- Boston: Thursday, March 13, 02:00
- London: Thursday, March 13, 06:00
- Athens: Thursday, March 13, 08:00
- Sydney: Thursday, March 13, 17:00
Mar 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:26 PDT
Scheduled - This Thursday, March 13, 2025, we will be performing database upgrade. The operation is expected to last approximately 30 minutes, during which there will a very short downtime up to 1 minute.
Impact:
- Workable users will not be able to sign up or log in to their accounts, and API/integrations will be temporarily unavailable for up to one minute
- Candidate-facing services, including career pages, applications, Workable Video Interviews, and Workable Assessments, will remain operational.
Maintenance start times:
- San Francisco: Wednesday, March 12, 23:00
- Boston: Thursday, March 13, 02:00
- London: Thursday, March 13, 06:00
- Athens: Thursday, March 13, 08:00
- Sydney: Thursday, March 13, 17:00
Mar 6, 01:38 PST
Resolved - This incident has been resolved.
Mar 5, 23:58 PST
Investigating - The AI Recruiter tool for sourcing candidates is currently not working and displays the following error: "An error occurred while loading more candidates. Try again."
Our team is investigating the issue.
Mar 5, 23:58 PST
Investigating - The AI Recruiter tool for sourcing candidates is currently not working and displays the following error: "An error occurred while loading more candidates. Try again."
Our team is investigating the issue.
Apr 19, 06:36 PDT
Resolved - The issue has been fixed - apologies for the app slowness you have been experiencing recently.
Apr 19, 05:19 PDT
Investigating - We are currently investigating this issue.
May 4, 07:52 PDT
Resolved - This incident has been resolved.
May 4, 07:28 PDT
Investigating - We are currently experiencing delays in parts of the service such as sending email communication, events appearing in calendars, and uploading candidates among others. We are investigating the issue.
May 31, 02:00 PDT
Completed - The scheduled maintenance has been completed.
May 31, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:44 PDT
Scheduled - This Wednesday we will be performing a one-hour maintenance of the services that are automatically importing emails and event updates when you have Gmail and MS365 integrations. During that time email replies and calendar updates won’t sync automatically to your Workable account. Sending emails manually and scheduling events will work as expected. Communication and events will sync up once maintenance is over. Thank you for your patience.
The expected start time of this maintenance is:
San Francisco: Wednesday, 31 May 2023, 01:00 PDT
Boston: Wednesday, 31 May 2023, 04:00 EDT
London: Wednesday, 31 May 2023, 09:00 BST
Athens: Wednesday, 31 May 2023, 11:00 EEST
Sydney: Wednesday, 31 May 2023, 18:00 AEST
Aug 2, 07:31 PDT
Resolved - This incident has been resolved.
Aug 2, 03:15 PDT
Identified - The export to CSV functionality of some reports will not be available for some time and reports in general will be outdated and have degraded performance. We will post updates when the functionalities are restored.
Sep 1, 23:30 PDT
Completed - The scheduled maintenance has been completed.
Sep 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 08:24 PDT
Scheduled - On Saturday, 2 Sept 2023, we will be performing upgrades in main databases of Workable that will last 30 minutes. The upgrades are needed for security and improved performance. During this maintenance Workable services will be mostly available, only intermittent disruptions are expected for a couple of minutes.
Friday, 1 Sep 2023, 23:00 San Francisco, PDT
Saturday, 2 Sep 2023, 02:00 New York, EDT
Saturday, 2 Sep 2023, 06:00 UTC
Saturday, 2 Sep 2023, 07:00 London, BST
Saturday, 2 Sep 2023, 09:00 Athens, EEST
Saturday, 2 Sep 2023, 16:00 Sydney, AEST
Sep 16, 07:09 PDT
Resolved - This issue has been addressed by our service provider. E-Signatures are working normally. Existing offers that appear as expired may need to be re-sent.
Sep 15, 13:58 PDT
Update - We are continuing to investigate this issue.
Sep 15, 13:58 PDT
Investigating - We are currently investigating this issue with our offer letter provider. In the meantime please visit https://status.hellosign.com/ for updates.