Mar 9, 23:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 9, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 14:56 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 7, 13:04 PST
Scheduled - The EditShare Engineering team will perform scheduled maintenance on Sunday March 9th from 11:00 PM EST until 2:00 AM EST. There will be brief interruptions of services where WireDrive will be inaccessible during this scheduled time.
Mar 9, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 14:56 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 7, 13:04 PST
Scheduled - The EditShare Engineering team will perform scheduled maintenance on Sunday March 9th from 11:00 PM EST until 2:00 AM EST. There will be brief interruptions of services where WireDrive will be inaccessible during this scheduled time.
Feb 13, 05:00 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 13:09 PST
Scheduled - The EditShare Engineering team will perform scheduled maintenance on Thursday February 13th from 7:00 AM EST until 8:00 AM EST. There will be brief interruptions of services where WireDrive will be inaccessible during this scheduled time.
Jul 26, 08:30 PDT
Resolved - All system notification emails, including presentations, experienced delays due to issues with an upstream service provider, from 10:30am-11:30am EDT.
Upstream service provider has confirmed resolution of the issue; delayed messages should now be delivered.
Aug 6, 09:00 PDT
Resolved - Users experienced intermittent site loading errors due to issues with an upstream provider from 11:40am-12:00pm ET.
Oct 9, 05:00 PDT
Resolved - Multiple browsers flagged “www.wiredrive.com” with a warning message due to an invalid certificate. The certificate has been updated. There was no security risk during this period.
Oct 25, 17:42 PDT
Resolved - The service provider has confirmed resolution of the issue and we have returned to full normal operation.
Oct 25, 17:12 PDT
Identified - An upstream service provider has reported performance issues in the New England region. We are switching to other resources to ensure that service is not interrupted.
Dec 19, 15:49 PST
Resolved - This issue has been fully resolved.
Dec 11, 12:40 PST
Monitoring - Our upstream service provider has confirmed resolution of the underlying issue, and service has returned to normal. We are evaluating remediation steps to ensure that the issue does not recur, and continue to monitor system usage closely.
Dec 11, 12:40 PST
Update - Our upstream service provider has confirmed resolution of the underlying issue, and service has returned to normal. We are evaluating remediation steps to ensure that the issue does not recur, and continue to monitor system usage closely.
Dec 11, 09:24 PST
Identified - The issue has been identified as an upstream service provider experiencing a partial outage. We are working with the provider to ensure total restoration of service.
Dec 11, 09:12 PST
Investigating - We are investigating reports that Wiredrive is not loading for certain users. Our engineering team is actively working toward a solution.
Dec 21, 15:28 PST
Completed - The scheduled maintenance has been completed.
Dec 21, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 13:27 PST
Update - Hello,
The previous message was sent in error. The original email is valid. Scheduled maintenance is set to start on Dec 21, 15:00 - 16:00 PST, not right now.
We sincerely apologize for any confusion we may have caused.
If you have any questions, feel free to contact our support team at [email protected].
Dec 5, 13:24 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 5, 10:49 PST
Scheduled - The SHIFT Engineering team will be using this time to upgrade infrastructure.
Any active sessions will expire at the beginning of this window, and Wiredrive may be inaccessible during this scheduled time.
If you have any questions, feel free to contact our support team at [email protected].
Feb 19, 20:38 PST
Resolved - Our upstream provider has confirmed that this issue is resolved.
Feb 19, 16:46 PST
Monitoring - System emails are now being sent through a secondary system, and we can confirm that they are being delivered successfully. We are continuing to monitor the situation with our primary provider.
Feb 19, 16:37 PST
Identified - We can confirm that system emails are not being delivered due to an issue with an upstream provider. We are working with them to resolve. We would recommend sharing any presentation by selecting "Get Link" as a temporary workaround.
Feb 19, 16:26 PST
Investigating - We are investigating reports of system emails not being delivered.