Apr 9, 18:14 NZST
Resolved - This incident has been resolved.
Apr 9, 13:51 NZST
Investigating - Due to a technical issue, Westpac One digital banking is currently unavailable.
Our tech team is working to fix this as soon as possible.
We apologise for the inconvenience.
Apr 9, 13:51 NZST
Investigating - Due to a technical issue, Westpac One digital banking is currently unavailable.
Our tech team is working to fix this as soon as possible.
We apologise for the inconvenience.
Apr 6, 04:30 NZST
Completed - The scheduled maintenance has been completed.
Apr 6, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:09 NZDT
Scheduled - Hi all, we’ll be undertaking system maintenance in the early hours of Sunday morning.
There will be some rolling outages to internet and mobile banking (Westpac One), ATMs, phone banking, and a reduced service for some debit and credit card transactions.
We apologise in advance for any inconvenience.
Apr 6, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:09 NZDT
Scheduled - Hi all, we’ll be undertaking system maintenance in the early hours of Sunday morning.
There will be some rolling outages to internet and mobile banking (Westpac One), ATMs, phone banking, and a reduced service for some debit and credit card transactions.
We apologise in advance for any inconvenience.
Mar 28, 13:13 NZDT
Update - We are continuing to work on a fix for this issue.
Mar 28, 13:08 NZDT
Identified - Westpac One Business is currently experiencing delays with some Same Day Cleared Payments. These payments typically process within 20 minutes. Technical teams are working hard to resolve this issue.
Mar 28, 13:08 NZDT
Identified - Westpac One Business is currently experiencing delays with some Same Day Cleared Payments. These payments typically process within 20 minutes. Technical teams are working hard to resolve this issue.
Mar 20, 11:45 NZDT
Resolved - This incident has been resolved.
Mar 20, 09:25 NZDT
Identified - Westpac One Business is currently unavailable.
Tech teams are engaged and are working to fix this as soon as possible.
We apologise for the inconvenience.
Mar 20, 09:25 NZDT
Identified - Westpac One Business is currently unavailable.
Tech teams are engaged and are working to fix this as soon as possible.
We apologise for the inconvenience.
Mar 18, 18:41 NZDT
Resolved - This incident has been resolved.
Mar 18, 16:03 NZDT
Update - We are continuing to investigate this issue.
Mar 18, 15:09 NZDT
Investigating - We are aware some customers are having trouble seeing their online banking transactions. We are working urgently to identify and fix the issue, and thank customers for their patience. Our contact centre is also currently unable to receive calls, so please check this page and Facebook for updates.
Mar 18, 16:03 NZDT
Update - We are continuing to investigate this issue.
Mar 18, 15:09 NZDT
Investigating - We are aware some customers are having trouble seeing their online banking transactions. We are working urgently to identify and fix the issue, and thank customers for their patience. Our contact centre is also currently unable to receive calls, so please check this page and Facebook for updates.