Uploadcare Status

Mon Sep 14 2020 05:12:08 GMT+0000 (Coordinated Universal Time)

Dashboard UI update

Sep 14, 05:12 UTC
Completed - The scheduled maintenance has been completed.

Sep 14, 05:11 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Sep 14, 04:54 UTC
Update - Process will take 10 minutes more to complete.

We are sorry for the inconvenience and appreciate your patience.

Sep 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 8, 15:31 UTC
Scheduled - We have a scheduled maintenance window on September 14, 2020 (Monday) 4am - 5am UTC that affects our dashboard UI. Specifically, during the maintenance window, all customers on all account levels will be restricted in their ability to use the Uploadcare Dashboard.

We are sorry for the inconvenience and appreciate your patience.


Mon Dec 07 2020 08:14:14 GMT+0000 (Coordinated Universal Time)

Database Maintenance

Dec 7, 08:14 UTC
Completed - The scheduled maintenance has been completed.

Dec 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 2, 11:29 UTC
Scheduled - Our database is scheduled for maintenance on 2020-12-07 for 1 hour starting at 07:00 UTC.

We expect no downtime: all Uploadcare services will remain available. However, you may experience degraded request latency performance affecting:
— REST API
— Upload API
— Dashboard


Thu Apr 01 2021 16:43:39 GMT+0000 (Coordinated Universal Time)

Partial degradation of from_url uploads

Apr 1, 16:43 UTC
Resolved - From 15:44 to 15:55 UTC we had bad configuration deployment resulting in partial degradation of our uploads service. The service is fully functional now.

Apr 1, 16:03 UTC
Monitoring - Starting at 15:44 UTC we’ve experienced partial degradation of our uploads. We’ve identified the source of problems, implemented fixes and are monitoring the situation.

Apr 1, 15:57 UTC
Investigating - We're experiencing issues with from_url uploads.


Tue May 25 2021 15:43:05 GMT+0000 (Coordinated Universal Time)

Webhook issues for SVG files

May 25, 15:43 UTC
Resolved - This incident has been resolved. All webhooks have been delivered as expected.

May 25, 15:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

May 25, 14:20 UTC
Update - We're working on the fix.

May 25, 14:14 UTC
Identified - We're experiencing issues with webhook delivery for SVG uploads. The main Upload API remains fully functional.


Mon May 31 2021 17:00:00 GMT+0000 (Coordinated Universal Time)

Elevated CDN 5xx Errors

May 31, 17:00 UTC
Resolved - Between 16:38-16:43 UTC customers may have experienced elevated levels of errors.


Sat Jun 12 2021 20:19:10 GMT+0000 (Coordinated Universal Time)

DNS issues

Jun 12, 20:19 UTC
Resolved - No more issues with DNS resolving were detected.

Jun 10, 14:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 10, 14:04 UTC
Identified - The issue has been identified and a fix is being implemented.

Jun 10, 13:25 UTC
Investigating - We are experiencing issues with DNS resolving of *.uploadcare.com


Thu Jul 22 2021 18:13:29 GMT+0000 (Coordinated Universal Time)

Issue with DNS resolving for *.ucr.io domains

Jul 22, 18:13 UTC
Resolved - This incident has been resolved.

Jul 22, 16:44 UTC
Monitoring - The problems with DNS resolving recovered. We are still monitoring.

Jul 22, 16:42 UTC
Update - We are continuing to investigate this issue.

Jul 22, 16:06 UTC
Investigating - We are currently investigating the issue with DNS resolving.


Wed Sep 08 2021 10:00:55 GMT+0000 (Coordinated Universal Time)

Database Maintenance

Sep 8, 10:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 8, 08:10 UTC
Verifying - Verification is currently underway for the maintenance items.

Sep 8, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 3, 17:16 UTC
Scheduled - Our database is scheduled for maintenance on 2021-09-08 for 1 hour starting at 07:00 UTC.

We expect no downtime: all Uploadcare services will remain available. However, you may experience degraded request latency performance affecting:
— REST API
— Upload API
— Dashboard


Sat Nov 13 2021 19:15:45 GMT+0000 (Coordinated Universal Time)

Video Processing Engine Maintenance

Nov 13, 19:15 UTC
Completed - The scheduled maintenance has been completed.

Nov 13, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 10, 10:21 UTC
Scheduled - Video processing engine is scheduled for maintenance on November 13th, 2021, from 2:00 PM UTC to 10:00 PM UTC.

There is no expected impact on video processing service.


Wed Dec 08 2021 09:52:17 GMT+0000 (Coordinated Universal Time)

Webhooks operational issue

Dec 8, 09:52 UTC
Resolved - This incident has been resolved.

Dec 7, 23:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 7, 17:28 UTC
Identified - We are experiencing elevated error rates for Webhooks service. We have identified root cause and we are actively working towards recovery.