Twilio Status

Mon Mar 24 2025 08:00:23 GMT+0000 (Coordinated Universal Time)

United States MMS Carrier Partner Maintenance

Mar 24, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 12, 04:24 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 24 March 2025 at 01:00 PDT until 24 March 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States long codes and short codes.


Mon Mar 24 2025 05:00:22 GMT+0000 (Coordinated Universal Time)

United States SMS and MMS Carrier Maintenance - T-Mobile

Mar 23, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 20, 17:24 PDT
Scheduled - The T-Mobile network in the United States is conducting a series of planned maintenances from 23 March 2025 at 22:00 PDT until 25 March 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.



Note, the maintenance will be carried out on each of the following dates and times:



23 March 2025 at 22:00 PDT until 24 March 2025 at 04:00 PDT

24 March 2025 at 22:00 PDT until 25 March 2025 at 04:00 PDT


Mon Mar 24 2025 05:01:21 GMT+0000 (Coordinated Universal Time)

Multiple Destination MMS Carrier Partner Maintenance

Mar 23, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 14, 03:23 PDT
Scheduled - Our MMS carrier partner in the United States and Canada is conducting a planned maintenance from 23 March 2025 at 22:00 PDT until 24 March 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States and Canada handsets via subset of United States and Canada long codes.


Sun Mar 23 2025 12:00:24 GMT+0000 (Coordinated Universal Time)

United States Account Security Carrier Partner Maintenance - T-Mobile US

Mar 23, 05:00 PDT
Completed - The scheduled maintenance has been completed.

Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 22, 07:48 PDT
Scheduled - Our carrier partner T-Mobile US United States is conducting an emergency maintenance from 22 March 2025 at 22:00 PDT until 23 March 2025 at 05:00 PDT. During the maintenance window, there could be intermittent API request failures for T-Mobile US United States customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.


Sun Mar 23 2025 05:00:21 GMT+0000 (Coordinated Universal Time)

United States Account Security Carrier Partner Maintenance - T-Mobile US

Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 22, 07:48 PDT
Scheduled - Our carrier partner T-Mobile US United States is conducting an emergency maintenance from 22 March 2025 at 22:00 PDT until 23 March 2025 at 05:00 PDT. During the maintenance window, there could be intermittent API request failures for T-Mobile US United States customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.


Fri Mar 21 2025 23:45:00 GMT+0000 (Coordinated Universal Time)

Twilio Conversations Affected

Mar 21, 16:45 PDT
Resolved - Twilio Conversations was degraded for 7 minutes between 16:08 and 16:15 Pacific Time. During this period of time, customers may have received 500 Error Responses from Conversations API and potentially in the Conversations SDK. This issue has now been resolved.


Fri Mar 21 2025 23:30:00 GMT+0000 (Coordinated Universal Time)

Twilio Conversations Affected

Mar 21, 16:30 PDT
Resolved - Twilio Conversations was degraded for 7 minutes between 16:08 and 16:15 Pacific Time. During this period of time, customers may have received 500 Error Responses from Conversations API and potentially in the Conversations SDK. This issue has now been resolved.


Fri Mar 21 2025 18:44:37 GMT+0000 (Coordinated Universal Time)

Twilio Alarms Affected

Mar 21, 11:44 PDT
Resolved - Twilio Alarms was degraded on 03/17/2025. During this period several alerted alarms were not delivered to customers. The issue has now been resolved.


Fri Mar 21 2025 16:40:40 GMT+0000 (Coordinated Universal Time)

SMS Delivery Delays and Failures to Vodafone Network in Egypt

Mar 21, 09:40 PDT
Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Vodafone network in Egypt. This incident has been resolved.

Mar 21, 07:48 PDT
Monitoring - We are observing successful SMS delivery when sending messages to Vodafone network in Egypt. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Mar 21, 07:21 PDT
Update - We are continuing to experience SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Mar 21, 05:20 PDT
Update - We are still experiencing SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Mar 21, 04:35 PDT
Investigating - We are experiencing SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.


Fri Mar 21 2025 14:48:22 GMT+0000 (Coordinated Universal Time)

SMS Delivery Delays and Failures to Vodafone Network in Egypt

Mar 21, 07:48 PDT
Monitoring - We are observing successful SMS delivery when sending messages to Vodafone network in Egypt. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Mar 21, 07:21 PDT
Update - We are continuing to experience SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Mar 21, 05:20 PDT
Update - We are still experiencing SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Mar 21, 04:35 PDT
Investigating - We are experiencing SMS delivery delays and failures when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.