April 28, 2025 2:41PM CDT
Monitoring - BLOX Forms 1.17.0 will be released on 04/29 at 9:00 AM central with PCI 4.0 improvements.
April 29, 2025 2:12PM CDT
Resolved - Software released.
April 29, 2025 11:13AM CDT
Monitoring - Flex Templates 3.264.1 will be released out-of-band today at 12:00PM central. This release includes a PCI 4.0 improvement that adds support for "Bill Me Later" on the Forms application purchase template. There are no other changes in this release.
April 28, 2025 2:26PM CDT
Monitoring - BLOX NXT Admin 0.18.1 will be released out-of-band today at 3:00PM central. This release includes the following bugfixes.
- Subscription wizard will no longer reset default/primary address when navigating to previous step.
- Total Subscription Revenue dashboard widget will no display the incorrect date under each column.
- Fixed inline asset text selection compatibility issue with Firefox.
- User information will now be displayed when hovering over avatar.
- Users no longer have the ability to inadvertently remove all columns in editorial and user search list views.
There are no other changes in this release.
April 28, 2025 3:54PM CDT
Resolved - Software released without incidents.
April 28, 2025 2:41PM CDT
Monitoring - BLOX Forms 1.17.0 will be released on 04/29 at 9:00 AM central with PCI 4.0 improvements.
April 28, 2025 2:26PM CDT
Monitoring - BLOX NXT Admin 0.18.1 will be released out-of-band today at 3:00PM central. This release includes the following bugfixes.
- Subscription wizard will no longer reset default/primary address when navigating to previous step.
- Total Subscription Revenue dashboard widget will no display the incorrect date under each column.
- Fixed inline asset text selection compatibility issue with Firefox.
- User information will now be displayed when hovering over avatar.
- Users no longer have the ability to inadvertently remove all columns in editorial and user search list views.
There are no other changes in this release.
April 23, 2025 10:49AM CDT
Investigating - We are looking into reports of lower-than-expected trending content dashboard issues. The trending dashboard uses Google's real-time API for data collection and there are several unconfirmed reports across the Internet about severely reduced traffic volume - including this report from Search Engine Roundtable on this exact issue:
https://www.seroundtable.com/google-analytics-real-time-reporting-broken-39293.html
We've posted on Google's community support forum along with other users about the issue - we are seeing anywhere between a 30-50% drop in traffic to the real-time API:
https://support.google.com/analytics/thread/339938603/glitch-problem?hl=en&sjid=12168518963774847392-NC
April 25, 2025 9:45AM CDT
Resolved - Google has resolved the issue and backfilled any missing data into historical reports.
April 22, 2025 2:49PM CDT
Investigating - Flex Templates 3.264.0 will rollback to version 3.263.8 due to a bug that was preventing users from clicking the "Subscribe" button on the offers block.
April 24, 2025 10:05AM CDT
Monitoring - Investigation identified that the cause of the offer block bug was related to template customizations. Flex Templates 3.264.0 will be re-deployed at 11AM central.
April 24, 2025 12:03PM CDT
Resolved - Software released.
April 22, 2025 2:49PM CDT
Investigating - Flex Templates 3.264.0 will rollback to version 3.263.8 due to a bug that was preventing users from clicking the "Subscribe" button on the offers block.
April 24, 2025 10:05AM CDT
Monitoring - Investigation identified that the cause of the offer block bug was related to template customizations. Flex Templates 3.264.0 will be re-deployed at 11AM central.
April 23, 2025 10:49AM CDT
Investigating - We are looking into reports of lower-than-expected trending content dashboard issues. The trending dashboard uses Google's real-time API for data collection and there are several unconfirmed reports across the Internet about severely reduced traffic volume - including this report from Search Engine Roundtable on this exact issue:
https://www.seroundtable.com/google-analytics-real-time-reporting-broken-39293.html
We've posted on Google's community support forum along with other users about the issue - we are seeing anywhere between a 30-50% drop in traffic to the real-time API:
https://support.google.com/analytics/thread/339938603/glitch-problem?hl=en&sjid=12168518963774847392-NC
April 17, 2025 12:26PM CDT
Monitoring - BLOX Digital's office will be closing at 12pm CST on 4/18/2025 for Good Friday. Our emergency After Hours support will be in place for any critical issues at 800-293-9576.
April 23, 2025 10:43AM CDT
Resolved - This advisory is no longer relevant.