March 24, 2025 3:59PM UTC
Investigating - We are aware of usage reporting not showing data after March 17th. Our engineering team is actively investigating the cause and working on a solution. We understand the importance of this information and apologize for any inconvenience. We will post updates as we have them.
March 24, 2025 6:07PM UTC
Investigating - Updating status to reflect current state. Engineers are continuing investigations.
March 24, 2025 3:59PM UTC
Investigating - We are aware of usage reporting not showing data after March 17th. Our engineering team is actively investigating the cause and working on a solution. We understand the importance of this information and apologize for any inconvenience. We will post updates as we have them.
March 24, 2025 10:02AM UTC
Investigating - Some customers may be experiencing problems logging in to TiQ. Engineers are investigating.
March 24, 2025 11:59AM UTC
Identified - Engineers have identified that the issue lies in relation to accessing publish history, and although initial login may be successful, there could then be subsequent errors that mean you need to reload the user interface. We are continuing to investigate.
March 24, 2025 2:14PM UTC
Resolved - The problem with the version history that was preventing login and causing user interface issues has been resolved.
March 24, 2025 2:21PM UTC
Monitoring - Apologies, the problem is still occurring for some customers.
March 24, 2025 2:34PM UTC
Resolved - The fix is now confirmed across the affected profiles and the publish history and login issues are resolved.
March 24, 2025 10:02AM UTC
Investigating - Some customers may be experiencing problems logging in to TiQ. Engineers are investigating.
March 24, 2025 11:59AM UTC
Identified - Engineers have identified that the issue lies in relation to accessing publish history, and although initial login may be successful, there could then be subsequent errors that mean you need to reload the user interface. We are continuing to investigate.
March 24, 2025 2:14PM UTC
Resolved - The problem with the version history that was preventing login and causing user interface issues has been resolved.
March 24, 2025 2:21PM UTC
Monitoring - Apologies, the problem is still occurring for some customers.
March 24, 2025 10:02AM UTC
Investigating - Some customers may be experiencing problems logging in to TiQ. Engineers are investigating.
March 24, 2025 11:59AM UTC
Identified - Engineers have identified that the issue lies in relation to accessing publish history, and although initial login may be successful, there could then be subsequent errors that mean you need to reload the user interface. We are continuing to investigate.
March 24, 2025 2:14PM UTC
Resolved - The problem with the version history that was preventing login and causing user interface issues has been resolved.
March 24, 2025 10:02AM UTC
Investigating - Some customers may be experiencing problems logging in to TiQ. Engineers are investigating.
March 24, 2025 11:59AM UTC
Identified - Engineers have identified that the issue lies in relation to accessing publish history, and although initial login may be successful, there could then be subsequent errors that mean you need to reload the user interface. We are continuing to investigate.
March 24, 2025 10:02AM UTC
Investigating - Some customers may be experiencing problems logging in to TiQ. Engineers are investigating.
March 21, 2025 9:16AM UTC
Investigating - Engineers were alerted to increased time-outs and potential data loss in the APAC Hong Kong region between 09:16 (UTC) and 09:34 (UTC)
March 21, 2025 9:34AM UTC
Resolved - The system was stabilised and processing returned to normal
March 12, 2025 9:19PM UTC
Investigating - Cloud Functions Event Processing was impacted in our Germany region due to an issue with our third party cloud provider. Tealium has worked with their Engineers to fully resolve the issue.
March 12, 2025 9:29PM UTC
Resolved - All services are fully functional.
March 12, 2025 5:22PM UTC
Investigating - Engineers have identified a problem whereby template changes in TiQ libraries are not automatically being inherited by linked profiles. If you are encountering this issue please reach out to your Customer Success representative for a workaround while we work on a solution
March 13, 2025 4:35AM UTC
Resolved - This issue has been resolved. Template changes in TiQ libraries are now inheriting correctly across linked profiles. If you continue to experience any related issues, please contact your Customer Success representative for further assistance.