Sucuri Status

Mon Apr 28 2025 13:00:21 GMT+0000 (Coordinated Universal Time)

Upgrades on Provision/Login API

Apr 28, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Apr 28, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 24, 21:54 UTC
Scheduled - We will be performing a software update in our Login/Provision API server. This will not cause any downtime for any sites but you will be unable to make any modifications on the configuration until the maintenance is over. We will update this status report when the maintenance is completed. If you have any questions about this, please reach out to us at : https://support.sucuri.net.


Mon Apr 28 2025 11:45:22 GMT+0000 (Coordinated Universal Time)

Upgrades on Provision/Login API

Apr 28, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 24, 21:54 UTC
Scheduled - We will be performing a software update in our Login/Provision API server. This will not cause any downtime for any sites but you will be unable to make any modifications on the configuration until the maintenance is over. We will update this status report when the maintenance is completed. If you have any questions about this, please reach out to us at : https://support.sucuri.net.


Wed Apr 16 2025 18:30:21 GMT+0000 (Coordinated Universal Time)

Important: New firewall POP (Paris) being activated soon

Apr 16, 18:30 UTC
Completed - The scheduled maintenance has been completed.

Apr 16, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 16, 16:27 UTC
Scheduled - We are expanding our firewall locations and will activate our data center in Paris on April 16th. This deployment is aimed at enhancing performance and reducing latency across Europe. Please rest assured that this maintenance will not affect any sites protected by our Web Application Firewall (WAF) service.

Our products will remain fully operational during this time. We will update this status once the maintenance has been completed. If you have any questions or concerns, please don't hesitate to reach out to us via our support portal at: https://support.sucuri.net.


Wed Apr 16 2025 17:30:21 GMT+0000 (Coordinated Universal Time)

Important: New firewall POP (Paris) being activated soon

Apr 16, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 16, 16:27 UTC
Scheduled - We are expanding our firewall locations and will activate our data center in Paris on April 16th. This deployment is aimed at enhancing performance and reducing latency across Europe. Please rest assured that this maintenance will not affect any sites protected by our Web Application Firewall (WAF) service.

Our products will remain fully operational during this time. We will update this status once the maintenance has been completed. If you have any questions or concerns, please don't hesitate to reach out to us via our support portal at: https://support.sucuri.net.


Mon Apr 14 2025 13:00:23 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance: Live Chat

Apr 14, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Apr 14, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 11, 21:02 UTC
Scheduled - We are performing maintenance on our Login Database.

Maintenance Window: 2025-04-14 07:45:00 - 09:00:00 EST

Login to dashboards may be unavailable for the maintenance window.

Thank you for your understanding.


Mon Apr 14 2025 11:45:21 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance: Live Chat

Apr 14, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 11, 21:02 UTC
Scheduled - We are performing maintenance on our Login Database.

Maintenance Window: 2025-04-14 07:45:00 - 09:00:00 EST

Login to dashboards may be unavailable for the maintenance window.

Thank you for your understanding.


Thu Apr 10 2025 04:25:08 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance: Live Chat

Apr 10, 04:25 UTC
Resolved - This incident has been resolved.

Apr 10, 02:50 UTC
Identified - We are performing maintenance on our Live Chat support tool.

Maintenance Window: 8-10PM PST - Apr 9, 2025

Live chat may be unavailable for the maintenance window.

Thank you for your understanding.


Thu Apr 10 2025 02:50:16 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance: Live Chat

Apr 10, 02:50 UTC
Identified - We are performing maintenance on our Live Chat support tool.

Maintenance Window: 8-10PM PST - Apr 9, 2025

Live chat may be unavailable for the maintenance window.

Thank you for your understanding.


Thu Mar 27 2025 23:31:33 GMT+0000 (Coordinated Universal Time)

WAF/CDN intermittent connectivity issues

Mar 27, 23:31 UTC
Resolved - This incident has been resolved.

Mar 27, 19:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 27, 17:45 UTC
Investigating - Our network monitoring tools have detected some intermittent network issues impacting Cluster 7 that has resulted in degraded performance. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information.

We hope to have the issue resolved shortly and we apologize for any trouble experienced.


Thu Mar 27 2025 19:58:20 GMT+0000 (Coordinated Universal Time)

WAF/CDN intermittent connectivity issues

Mar 27, 19:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 27, 17:45 UTC
Investigating - Our network monitoring tools have detected some intermittent network issues impacting Cluster 7 that has resulted in degraded performance. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information.

We hope to have the issue resolved shortly and we apologize for any trouble experienced.