Dec 7, 19:39 EST
Completed - The scheduled maintenance has been completed.
Dec 7, 19:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 18:50 EST
Scheduled - We are performing maintenance on one of our databases related to running extractions. This may result in a short amount of time that could cause some extractions to experience errors.
Jan 27, 17:49 EST
Resolved - Customers are now able to create new Shopify integrations successfully with our updated setup process. All existing Shopify connections remain unaffected and will continue to replicate data without issue.
Jan 27, 11:02 EST
Identified - Our team is working on an updated setup process for the Shopify integration. New Shopify connections are not available at this time and all existing Shopify connections will continuing to replicate data without issue.
Feb 8, 12:24 EST
Resolved - This incident has been resolved.
Feb 7, 13:47 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 11:27 EST
Investigating - Some load jobs are experiencing abnormal latency and taking longer than expected to complete. We are actively investigating this issue for a prompt resolution
Mar 29, 13:51 EDT
Completed - The scheduled maintenance has been completed.
Mar 29, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 10:38 EDT
Scheduled - Our R&D team will be performing backend networking maintenance during which period we expect no interruptions of service.
May 22, 13:07 EDT
Resolved - The user-interface has remained available and stable throughout our monitoring period.
May 22, 12:32 EDT
Monitoring - The user interface availability has been restored and we are continuing to monitor for stability.
May 22, 12:07 EDT
Identified - We've identified and are working to resolve a networking change that has affected the front-end availability.
May 22, 11:49 EDT
Investigating - Our team is currently investigating an issue that is preventing users from logging into and / or using the user-interface. We will provide updates as they become available.
Jun 22, 17:00 EDT
Completed - The scheduled maintenance has been completed.
Jun 22, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:22 EDT
Scheduled - Our engineering team will be performing maintenance on backend services related to error notifications. No disruption of product functionality or impact otherwise is expected.
Jul 27, 16:28 EDT
Resolved - The incident has been resolved
Jul 27, 13:47 EDT
Investigating - We're currently investigating an issue affecting our Single Sign On login flow. Users may be unable to log into their Stitch accounts if Single Sign On has been enabled for their workspace as we continue to investigate.
If account access is needed during this time period, Stitch Admin users can continue to log in with basic authentication.
Aug 3, 05:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 3, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 11:23 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 28, 13:53 EDT
Scheduled - Users may experience limited access to the monitoring features while we undergo a routine database upgrade.
Aug 9, 11:03 EDT
Completed - [POSTPONED] The scheduled maintenance has been postponed and will be rescheduled for a later date.
Aug 2, 11:45 EDT
Scheduled - Our engineering team will be performing maintenance on internal databases. Users may experience degraded application availability and performance during the maintenance window.
Aug 15, 14:41 EDT
Resolved - The issue is resolved with Shopify API connectivity
Aug 15, 13:51 EDT
Investigating - Our Shopify integration is experiencing elevated error rates reaching the Shopify API. Our team is troubleshooting the issue and reaching out to Shopify for more information and to resolve the error as soon as possible.