Apr 14, 16:33 EDT
Resolved - This incident has been resolved.
Apr 14, 16:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:13 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 16:08 EDT
Update - We are continuing to investigate this issue.
Apr 14, 15:55 EDT
Investigating - Spreedly has detected an issue that may impact customers, including potentially resulting in failed transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Apr 14, 16:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:13 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 16:08 EDT
Update - We are continuing to investigate this issue.
Apr 14, 15:55 EDT
Investigating - Spreedly has detected an issue that may impact customers, including potentially resulting in failed transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Apr 14, 16:13 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 16:08 EDT
Update - We are continuing to investigate this issue.
Apr 14, 15:55 EDT
Investigating - Spreedly has detected an issue that may impact customers, including potentially resulting in failed transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Apr 14, 16:08 EDT
Update - We are continuing to investigate this issue.
Apr 14, 15:55 EDT
Investigating - Spreedly has detected an issue that may impact customers, including potentially resulting in failed transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Apr 14, 15:55 EDT
Investigating - Spreedly has detected an issue that may impact customers, including potentially resulting in failed transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Apr 2, 06:49 EDT
Resolved - The issue has been fully resolved, and the system is functioning as expected. No further incidents have been observed.
Apr 2, 06:24 EDT
Monitoring - The issue with the missing stylesheet express-mobile-3.1.0.min.css causing the user interface to break in the Spreedly Express integration has been resolved.
We are now actively monitoring the system to ensure the issue does not recur.
Apr 2, 04:54 EDT
Investigating - We are currently investigating an issue where the stylesheet express-mobile-3.1.0.min.css is returning a 404 Not Found error, causing the user interface to break in the Spreedly Express integration.
Apr 2, 06:24 EDT
Monitoring - The issue with the missing stylesheet express-mobile-3.1.0.min.css causing the user interface to break in the Spreedly Express integration has been resolved.
We are now actively monitoring the system to ensure the issue does not recur.
Apr 2, 04:54 EDT
Investigating - We are currently investigating an issue where the stylesheet express-mobile-3.1.0.min.css is returning a 404 Not Found error, causing the user interface to break in the Spreedly Express integration.
Apr 2, 04:54 EDT
Investigating - We are currently investigating an issue where the stylesheet express-mobile-3.1.0.min.css is returning a 404 Not Found error, causing the user interface to break in the Spreedly Express integration.
Mar 15, 09:40 EDT
Resolved - IMPACT STARTED AT:
2:12 AM EST
IMPACT ENDED AT:
2:40 AM EST
After closely monitoring Spreedly Core Services and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.
We are completing our investigation concerning the causes of the incident and any residual impact. A post-mortem will be published.
We apologize for any inconvenience or disruption.
Mar 15, 07:35 EDT
Update - As of 3:10 AM EST, our system availability has been fully restored and we are seeing stability return. We have implemented a fix and stabilized Spreedly Core Services. Our team is closely monitoring the situation to ensure no further impact.
Mar 15, 03:32 EDT
Monitoring - As of 3:10 AM EST, our system availability has been fully restored and we are seeing stability return. We have implemented a fix and stabilized Spreedly Core Services. Our team is closely monitoring the situation to ensure no further impact.
Mar 15, 02:50 EDT
Investigating - We are investigating an elevated rate of 5xx errors affecting Spreedly core services starting at 01:36AM EST. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as soon as we have more information.
Thank you for your patience.
Mar 15, 07:35 EDT
Update - As of 3:10 AM EST, our system availability has been fully restored and we are seeing stability return. We have implemented a fix and stabilized Spreedly Core Services. Our team is closely monitoring the situation to ensure no further impact.
Mar 15, 03:32 EDT
Monitoring - As of 3:10 AM EST, our system availability has been fully restored and we are seeing stability return. We have implemented a fix and stabilized Spreedly Core Services. Our team is closely monitoring the situation to ensure no further impact.
Mar 15, 02:50 EDT
Investigating - We are investigating an elevated rate of 5xx errors affecting Spreedly core services starting at 01:36AM EST. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as soon as we have more information.
Thank you for your patience.