Jan 30, 21:00 PST
Completed - The scheduled maintenance has been completed.
Jan 30, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:27 PST
Scheduled - An upgrade to one of our databases has been scheduled. It will be happening on January 30th between 8 PM and 9 PM PST. This may lead to a brief login interruption to our web console, no more than 1-2 minutes, during this time window. No other services will be affected.
Jan 30, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:27 PST
Scheduled - An upgrade to one of our databases has been scheduled. It will be happening on January 30th between 8 PM and 9 PM PST. This may lead to a brief login interruption to our web console, no more than 1-2 minutes, during this time window. No other services will be affected.
Sep 6, 08:34 PDT
Resolved - A fix has been deployed and the incident is resolved.
Sep 6, 05:25 PDT
Investigating - Split has identified an issue causing Live Tail to not pick up impressions. We are investigating the issue now.
Sep 11, 15:14 PDT
Resolved - This incident has been resolved.
Sep 11, 13:40 PDT
Monitoring - We have identified an issue that might have caused some data loss for impressions and events but our SDKs will retry.
We are deploying a fix for this issue.
Sep 25, 11:51 PDT
Resolved - This incident has been resolved.
Sep 25, 11:01 PDT
Monitoring - We are currently investigating intermittent errors in SDK API. Requests are being processed but you might see occasional errors that will be retried.
Oct 11, 09:01 PDT
Resolved - This incident has been resolved.
Oct 5, 12:55 PDT
Update - We are continuing to monitor for any further issues.
Oct 4, 22:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 21:46 PDT
Identified - Split has identified an issue affecting the impressions and events collection in our backend. We are investigating the issue now.
Oct 18, 12:01 PDT
Completed - The scheduled maintenance has been completed.
Oct 18, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:44 PDT
Update - Split has rescheduled the DR test for Wednesday, October 18th. As noted below, s part of Split’s normal testing of its infrastructure we will be running a disaster recovery and failover test for approximately three hours starting at 9am PT. We do not expect users to experience any impact other than data processed through the data pipeline may be slightly delayed and users may experience some slowness using the web console.
Our team will be on call monitoring the process. If you experience any issues, please raise them to [email protected].
Oct 11, 06:18 PDT
Update - This disaster recovery test has been postponed.
Oct 9, 05:19 PDT
Scheduled - As part of Split’s normal testing of its infrastructure we will be running a disaster recovery and failover test on Wednesday, October 11th for approximately three hours starting at 9am PT. We do not expect users to experience any impact other than data processed through the data pipeline may be slightly delayed and users may experience some slowness using the web console.
Our team will be on call monitoring the process. If you experience any issues, please raise them to [email protected].
Oct 18, 13:52 PDT
Resolved - This incident has been resolved.
Oct 18, 13:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 12:08 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 10:11 PDT
Update - We are continuing to investigate this issue.
Oct 18, 10:10 PDT
Investigating - We are investigating issues affecting SP-initiated SSO. Customers experiencing issues attempting to log in using SSO through app.split.io/login may log into the web console through an IdP-initiated login using their IdP portal.
Oct 25, 17:00 PDT
Completed - The scheduled maintenance has been completed.
Oct 25, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 08:07 PDT
Scheduled - As part of Split’s normal testing of its infrastructure we will be running a disaster recovery and failover test on Wednesday, October 25th for approximately three hours starting at 2pm PT. We do not expect users to experience any impact other than data processed through the data pipeline may be slightly delayed and users may experience some slowness using the web console.
Our team will be on call monitoring the process. If you experience any issues, please raise them to [email protected].
Nov 19, 21:45 PST
Resolved - This incident has been resolved.
Nov 19, 21:18 PST
Investigating - Split has identified an issue causing a delay in processing impressions. We are investigating the issue now.