Apr 29, 07:00 CEST
Completed - The scheduled maintenance has been completed.
Apr 29, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 29, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 17, 17:45 CEST
Completed - The scheduled maintenance has been completed.
Apr 17, 14:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:57 CEST
Scheduled - A planned maintenance has been scheduled due to a TARGET2 release (on the Bundesbank end) as a result payments initiated after 14:45 CEST on 17th April 2025 will still be sent to Bundesbank by us, but they will not be processed until the Tuesday morning on 22nd April 2025. The final incoming transactions are expected to arrive around 17:10 CEST on 17th April 2025, with the next incoming transactions anticipated on the morning of April 22nd.
We recommend planning any time-sensitive SEPA payments accordingly.
Expected Partner Impact:
• Delayed incoming and outgoing SEPA Payments due to maintenance
Expected Customer Impact:
• Outgoing Payments:
Payments initiated after 14:45 CEST on April 17th will still be forwarded to Bundesbank by us, but will not be processed by Bundesbank until the morning of Tuesday, April 22nd.
• Incoming Payments:
The last incoming transactions are expected to be delivered by approximately 17:10 CEST on April 17th.
The next incoming transactions are expected to arrive on Tuesday morning, April 22nd.
Note : Please note that SEPA Instant transfers will not be impacted due to the maintenance
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Credit-Transfers/paths/~1v1~1persons~1{person_id}~1accounts~1{account_id}~1transactions~1sepa_credit_transfer/post
• https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Direct-Debits
• https://docs.solarisgroup.com/api-reference/digital-banking/transactions/#tag/Cash-Operations-(Viacash)
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Apr 17, 14:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:57 CEST
Scheduled - A planned maintenance has been scheduled due to a TARGET2 release (on the Bundesbank end) as a result payments initiated after 14:45 CEST on 17th April 2025 will still be sent to Bundesbank by us, but they will not be processed until the Tuesday morning on 22nd April 2025. The final incoming transactions are expected to arrive around 17:10 CEST on 17th April 2025, with the next incoming transactions anticipated on the morning of April 22nd.
We recommend planning any time-sensitive SEPA payments accordingly.
Expected Partner Impact:
• Delayed incoming and outgoing SEPA Payments due to maintenance
Expected Customer Impact:
• Outgoing Payments:
Payments initiated after 14:45 CEST on April 17th will still be forwarded to Bundesbank by us, but will not be processed by Bundesbank until the morning of Tuesday, April 22nd.
• Incoming Payments:
The last incoming transactions are expected to be delivered by approximately 17:10 CEST on April 17th.
The next incoming transactions are expected to arrive on Tuesday morning, April 22nd.
Note : Please note that SEPA Instant transfers will not be impacted due to the maintenance
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Credit-Transfers/paths/~1v1~1persons~1{person_id}~1accounts~1{account_id}~1transactions~1sepa_credit_transfer/post
• https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Direct-Debits
• https://docs.solarisgroup.com/api-reference/digital-banking/transactions/#tag/Cash-Operations-(Viacash)
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Apr 15, 08:00 CEST
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:17 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 15, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:17 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 8, 07:00 CEST
Completed - The scheduled maintenance has been completed.
Apr 8, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:01 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 8, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:01 CEST
Scheduled - A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned time frame.
Partner impact:
• Partners will not be able to request Person Identification as there can be short period of time where IDnow service may not be available
• Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces
Impacted endpoints:
(may not be limited to)
• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform
Apr 7, 00:00 CEST
Completed - The scheduled maintenance has been completed.
Apr 6, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 15:39 CEST
Scheduled - A Planned Maintenance for Solaris API Services has been scheduled on 6th of April 2025 between 23:00 - 23:59 CET.
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Apr 6, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 15:39 CEST
Scheduled - A Planned Maintenance for Solaris API Services has been scheduled on 6th of April 2025 between 23:00 - 23:59 CET.
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.