Smartsheet Status

Wed Apr 30 2025 05:57:07 GMT+0000 (Coordinated Universal Time)

Smartsheet access issues and unexpected errors

Apr 29, 22:57 PDT
Identified - We have identified mitigations for the issue and are taking action to resolve. The service is beginning to recover and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.

Apr 29, 22:37 PDT
Investigating - We are currently investigating some customer reports of issues and unexpected errors while logging in to the app, accessing assets, and navigating the site. We will continue to provide frequent updates as we work towards resolution.


Wed Apr 30 2025 05:37:51 GMT+0000 (Coordinated Universal Time)

Smartsheet access issues and unexpected errors

Apr 29, 22:37 PDT
Investigating - We are currently investigating some customer reports of issues and unexpected errors while logging in to the app, accessing assets, and navigating the site. We will continue to provide frequent updates as we work towards resolution.


Thu Apr 24 2025 19:59:19 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 12:59 PDT
Resolved - This incident has been resolved

Apr 24, 10:34 PDT
Monitoring - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.

Apr 24, 09:27 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:36 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:14 PDT
Update - We are continuing to investigate this issue.

Apr 24, 07:59 PDT
Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Thu Apr 24 2025 17:34:37 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 10:34 PDT
Monitoring - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.

Apr 24, 09:27 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:36 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:14 PDT
Update - We are continuing to investigate this issue.

Apr 24, 07:59 PDT
Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Thu Apr 24 2025 16:27:10 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 09:27 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:36 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:14 PDT
Update - We are continuing to investigate this issue.

Apr 24, 07:59 PDT
Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Thu Apr 24 2025 15:36:40 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 08:36 PDT
Update - We are continuing to investigate this issue.

Apr 24, 08:14 PDT
Update - We are continuing to investigate this issue.

Apr 24, 07:59 PDT
Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Thu Apr 24 2025 15:14:00 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 08:14 PDT
Update - We are continuing to investigate this issue.

Apr 24, 07:59 PDT
Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Thu Apr 24 2025 14:59:40 GMT+0000 (Coordinated Universal Time)

Delays in Workflow Automation and Sheet Access

Apr 24, 07:59 PDT
Investigating - We have identified an issue where users may experience intermittent failures with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.


Tue Apr 22 2025 02:29:23 GMT+0000 (Coordinated Universal Time)

Unable to load Dashboards

Apr 21, 19:29 PDT
Resolved - This incident has been resolved.

Apr 21, 15:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 21, 14:50 PDT
Identified - The issue has been identified and a fix is being implemented.

Apr 21, 14:45 PDT
Investigating - We have identified an issue where users may experience intermittent failures loading dashboards. Users can try to refresh the dashboard to resolve these issues. We will provide an update when more information is available.


Mon Apr 21 2025 22:05:03 GMT+0000 (Coordinated Universal Time)

Unable to load Dashboards

Apr 21, 15:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 21, 14:50 PDT
Identified - The issue has been identified and a fix is being implemented.

Apr 21, 14:45 PDT
Investigating - We have identified an issue where users may experience intermittent failures loading dashboards. Users can try to refresh the dashboard to resolve these issues. We will provide an update when more information is available.