Aug 8, 19:28 PDT
Completed - The scheduled maintenance has been completed.
Aug 8, 19:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. There will be a small window where templates/drip campaigns/campaigns cannot be updated, but email will still send normally.
Aug 24, 20:06 PDT
Completed - The scheduled maintenance has been completed.
Aug 24, 19:16 PDT
Verifying - Verification is currently underway for the maintenance items.
Aug 24, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:25 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. There will be a small window where the dashboard will be inaccessible during the maintenance window. Errors can be safely retried.
Sep 14, 23:00 PDT
Completed - The scheduled maintenance has been completed.
Sep 14, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 14:35 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. There will be a small window where the dashboard will be inaccessible during the maintenance window. Errors can be safely retried.
Sep 29, 17:35 PDT
Resolved - This incident has been resolved.
Sep 29, 13:57 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 13:26 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 29, 12:43 PDT
Update - We are continuing to investigate this issue.
Sep 29, 12:22 PDT
Investigating - Some customers may be experiencing slower dashboard loading times. The Sendwithus team is investigating. Email is continuing to send normally.
Nov 6, 13:00 PST
Completed - The scheduled maintenance has been completed.
Nov 6, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 13:06 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. During this maintenance period the dashboard may in inaccessible. Any errors from the API can be safely retried.
Nov 7, 13:40 PST
Resolved - The underlying problem has been resolved and all failed emails have been resent.
Nov 7, 12:43 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 12:33 PST
Identified - Some customers emails are failing to send correctly due to a rendering change. We've identified the problem and are working on a fix. We will resend any failures once the solution is live.
Jan 23, 23:00 PST
Completed - The scheduled maintenance has been completed.
Jan 23, 19:58 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 23, 19:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 09:48 PST
Update - We will be undergoing scheduled maintenance during this time. Some customers may notice a slight increase in errors on the Sendwithus API. These are safe to retry.
Jan 5, 09:48 PST
Scheduled - We will be undergoing scheduled maintenance during this time. Some customers may notice a slight increase in errors on the Sendwithus API. These are safe to retry.
Mar 15, 21:31 PDT
Resolved - This incident has been resolved.
Mar 15, 20:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 15:48 PDT
Identified - We're experiencing issues with forwarding Mailgun webhooks to accounts. The team has identified the problem and are working on a resolution.
Mar 15, 21:36 PDT
Resolved - The root problem has been resolved. Sendwithus support will be reaching out to impacted customers.
Mar 15, 19:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 17:18 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 16:01 PDT
Update - We have temporarily disabled the feature while we investigate.
Mar 15, 15:52 PDT
Investigating - We are investigating the issue where users are seeing incorrect data in the customer's panel
Apr 27, 11:40 PDT
Resolved - This incident has been resolved.
Apr 27, 11:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 11:20 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 10:53 PDT
Investigating - Some customers may be experiencing elevated error rates on the Sendwithus API. We are investigating.