Sendlane Status

Wed Jun 06 2018 21:00:31 GMT+0000 (Coordinated Universal Time)

June 6 Maintenance Downtime

Jun 6, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Jun 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 6, 00:50 UTC
Scheduled - We are currently undergoing maintenance at this time.


Mon Jul 02 2018 19:51:57 GMT+0000 (Coordinated Universal Time)

July 2nd, 2018 Scheduled Maintenance

Jul 2, 19:51 UTC
Completed - The scheduled maintenance has been completed.

Jul 2, 18:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 2, 17:57 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.


Sat Jul 07 2018 00:20:14 GMT+0000 (Coordinated Universal Time)

eCommerce Downtime

Jul 7, 00:20 UTC
Resolved - This incident has been resolved.

Jul 6, 23:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 6, 22:40 UTC
Investigating - We are currently investigating this issue.


Thu Aug 16 2018 00:00:32 GMT+0000 (Coordinated Universal Time)

Maintenance

Aug 16, 00:00 UTC
Resolved - This incident has been resolved.

Aug 14, 22:07 UTC
Investigating - We are currently performing routine maintenance.


Tue May 14 2019 17:15:16 GMT+0000 (Coordinated Universal Time)

Service Outage

May 14, 17:15 UTC
Resolved - All systems are stable and functional!

May 14, 15:31 UTC
Monitoring - Services are back up, we continue to monitor our systems to ensure proper functions

May 14, 14:03 UTC
Identified - Several servers experiencing a major outage due to datacenter related issue, our service providers identified the cause of the outage and are working on resolving this matter as soon as possible. We apologize for the inconvenience.


Tue Sep 17 2019 04:30:33 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance 9/16/2019

Sep 17, 04:30 UTC
Completed - The scheduled maintenance has been completed.

Sep 17, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 17, 02:40 UTC
Scheduled - Our app will be down for scheduled maintenance at 9:00 PM PDT for approximately 30 minutes. Please reach out to [email protected] with any questions.


Thu Dec 12 2019 19:22:37 GMT+0000 (Coordinated Universal Time)

Hardware Upgrades

Dec 12, 19:22 UTC
Completed - The scheduled maintenance has been completed.

Dec 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 12, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.


Thu Mar 05 2020 21:29:20 GMT+0000 (Coordinated Universal Time)

Site Outage: Server Failure (Mitigation in Progress)

Mar 5, 21:29 UTC
Resolved - Issue has been resolved

Mar 5, 21:19 UTC
Investigating - We are currently investigating this issue.


Thu Mar 12 2020 19:51:40 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance : Database Optimization Task

Mar 12, 19:51 UTC
Resolved - Database optimization was completed successfully. Thank you for your patience.

Mar 12, 18:49 UTC
Identified - Minor database maintenance is required Thursday March 12th sometime between 12pm-1pm PST. The maintenance will require a shutdown of most system components but should be resolved within 15-20 minutes.


Thu May 28 2020 00:19:42 GMT+0000 (Coordinated Universal Time)

Planned Upgrade: System will be down for approximately 30 minutes while we upgrade our systems

May 28, 00:19 UTC
Resolved - This incident has been resolved.

May 28, 00:15 UTC
Monitoring - Upgrade is complete and we are monitoring for any production issues

May 27, 22:55 UTC
Identified - Upgrade will start at 4pm PDT