Apr 3, 21:44 PDT
Update - Our engineers have implemented a fix for the issue related to the links were encountering 5xx errors. They are actively monitoring system performance. We will provide another update as soon as more information becomes available.
Apr 3, 19:09 PDT
Monitoring - Our engineers have implemented a fix for the issue related to the links were encountering 5xx errors. They are actively monitoring system performance. We will provide another update as soon as more information becomes available.
Apr 3, 19:08 PDT
Identified - Our engineers have identified the issue related to the links were encountering 5xx errors. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Apr 3, 18:16 PDT
Investigating - At 5:37 PM PT on April 3rd, our engineers began investigating an issue where links were encountering 5xx errors. Users may experience issues with their links, both branded and non-branded, within their emails. This issue does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Apr 3, 19:09 PDT
Monitoring - Our engineers have implemented a fix for the issue related to the links were encountering 5xx errors. They are actively monitoring system performance. We will provide another update as soon as more information becomes available.
Apr 3, 19:08 PDT
Identified - Our engineers have identified the issue related to the links were encountering 5xx errors. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Apr 3, 18:16 PDT
Investigating - At 5:37 PM PT on April 3rd, our engineers began investigating an issue where links were encountering 5xx errors. Users may experience issues with their links, both branded and non-branded, within their emails. This issue does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Apr 3, 19:08 PDT
Identified - Our engineers have identified the issue related to the links were encountering 5xx errors. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Apr 3, 18:16 PDT
Investigating - At 5:37 PM PT on April 3rd, our engineers began investigating an issue where links were encountering 5xx errors. Users may experience issues with their links, both branded and non-branded, within their emails. This issue does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Apr 3, 18:16 PDT
Investigating - At 5:37 PM PT on April 3rd, our engineers began investigating an issue where links were encountering 5xx errors. Users may experience issues with their links, both branded and non-branded, within their emails. This issue does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Mar 31, 15:46 PDT
Resolved - Our engineers have identified and resolved the cause of this issue. Engineers have monitored the fix and confirmed that the Sender Authentication is fully functional again. All services are now operating normally at this time.
Mar 31, 15:16 PDT
Investigating - Starting around 2:57 PT on March 31, our engineers began investigating an issue with Sender Authentication. Customers may experience 500 errors (or console errors) when trying to authenticate a domain, validating a domain, creating a link branding, and validating a link. This error happens on the UI and via API. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 15:46 PDT
Resolved - Our engineers have identified that the issue was caused due to a DB user that was deleted, this was restored and fixed the SendAuth API issue, the engineers monitored the fix and confirmed that the SendAuth API is fully functional again. All services are now operating normally at this time.
Mar 31, 15:16 PDT
Investigating - Starting around 2:57 PT on March 31, our engineers began investigating an issue with SendAuth API. Customers may experience 500 errors when trying to authenticate a domain, validating a domain, creating a link branding, and validating a link. This error happens on the UI and via API. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 15:16 PDT
Investigating - Starting around 2:57 PT on March 31, our engineers began investigating an issue with SendAuth API. Customers may experience 500 errors when trying to authenticate a domain, validating a domain, creating a link branding, and validating a link. This error happens on the UI and via API. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 02:21 PDT
Resolved - Our engineers have monitored the fix and confirmed that the issue with the IPAM and IP Address options not appearing in the SendGrid UI has been resolved. All services are now fully operational.
Mar 31, 02:01 PDT
Monitoring - Our engineers have implemented a fix for the issue with the IPAM and IP Address options in the SendGrid UI. They are actively monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 01:59 PDT
Identified - Our engineers have identified the issue related to the unavailability of the IPAM and IP Address options in the SendGrid UI. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Mar 31, 01:54 PDT
Investigating - We are currently investigating an issue where the IPAM and IP Address options are not available in the SendGrid UI. We will provide another update as soon as more information becomes available.
Mar 31, 02:01 PDT
Monitoring - Our engineers have implemented a fix for the issue with the IPAM and IP Address options in the SendGrid UI. They are actively monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Mar 31, 01:59 PDT
Identified - Our engineers have identified the issue related to the unavailability of the IPAM and IP Address options in the SendGrid UI. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Mar 31, 01:54 PDT
Investigating - We are currently investigating an issue where the IPAM and IP Address options are not available in the SendGrid UI. We will provide another update as soon as more information becomes available.
Mar 31, 01:59 PDT
Identified - Our engineers have identified the issue related to the unavailability of the IPAM and IP Address options in the SendGrid UI. They are actively working toward a fix, and we will provide another update as soon as more information becomes available.
Mar 31, 01:54 PDT
Investigating - We are currently investigating an issue where the IPAM and IP Address options are not available in the SendGrid UI. We will provide another update as soon as more information becomes available.