April 20, 2025 12:21PM UTC
Scheduled - We have a planned maintenance of our production environment - there may be a slight delay in async notifications for a short period of the maintenance window.
April 27, 2025 8:05AM UTC
Active - Maintenance has started.
April 27, 2025 11:27AM UTC
Completed - Maintenance is complete
April 20, 2025 12:21PM UTC
Scheduled - We have a planned maintenance of our production environment - there may be a slight delay in async notifications for a short period of the maintenance window.
April 27, 2025 8:05AM UTC
Active - Maintenance has started.
April 14, 2025 8:28AM UTC
Scheduled - We have a planned maintenance of our production environment - we don't anticipate any impact on webhooks or decision notifications.
April 20, 2025 8:29AM UTC
Active - Maintenance has started.
April 20, 2025 9:26AM UTC
Completed - Maintenance is complete. We experienced two short periods where we returned errors on some requests (9:39-9:43 & 9:55-9:58 UTC).
April 14, 2025 8:28AM UTC
Scheduled - We have a planned maintenance of our production environment - we don't anticipate any impact on webhooks or decision notifications.
April 20, 2025 8:29AM UTC
Active - Maintenance has started.
March 5, 2025 10:20AM UTC
Monitoring - We are currently experiencing degraded performance with our reviews and notifications for a limited number of events starting at 09:32 UTC time. The issue was investigated and identified. A fix is now being implemented and the team is monitoring.
March 5, 2025 10:37AM UTC
Resolved - Incident is resolved, all systems operational and stable.
We experienced degraded performance with our reviews and notifications for a limited number of events between 09:32 and 10:16 UTC time on March 5th 2025.
The issue was alerted and the team identified, resolved and monitored the system to ensure stability.
March 5, 2025 10:20AM UTC
Monitoring - We are currently experiencing degraded performance with our reviews and notifications for a limited number of events starting at 09:32 UTC time. The issue was investigated and identified. A fix is now being implemented and the team is monitoring.
February 23, 2025 11:18AM UTC
Resolved - On Sunday February 23, 2024, at 11:02 AM (UTC) - 11:14 AM (UTC), Riskified experienced a partial service disruption that affected our inbound communication. The disruption was caused by faulty DNS configuration change - as a result, some errors were returned to API calls.
February 6, 2025 3:44PM UTC
Scheduled - We have a planned maintenance of our production database - there may be a minor impact on decision notifications during this window.
February 16, 2025 10:14AM UTC
Active - Maintenance has started
February 16, 2025 11:23AM UTC
Completed - Maintenance is complte.
February 6, 2025 3:44PM UTC
Scheduled - We have a planned maintenance of our production database - there may be a minor impact on decision notifications during this window.
February 16, 2025 10:14AM UTC
Active - Maintenance has started
February 5, 2025 4:58PM UTC
Investigating - We are currently experiencing degraded performance with our webhooks which may be affecting our response time for some orders.
We currently are investigating.
February 5, 2025 5:15PM UTC
Monitoring - We have identified the root cause is related to our network provider - we are working to mitigate the impact on Riskified customers until this is resolved.
February 5, 2025 7:47PM UTC
Monitoring - We have identified that the root cause is related to our network provider. We made changes to mitigate the impact on Riskified customers, restoring response times to standard performance levels. We will continue to monitor performance until the network provider resolves their underlying issue.
February 6, 2025 4:16PM UTC
Resolved - All systems are operational.
The network provider has resolved its underlying issues, and Riskified response times remain within the expected values.