Mar 22, 07:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:26 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 22, 2025, 05:00 AM UTC to 07:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: During the maintenance window, GoToMeeting, GoToWebinar, GoToTraining, GoTo Stage, and OpenVoice customers may be unable to start or join sessions.
We would like to thank you for your patience and understanding during this time.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:26 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 22, 2025, 05:00 AM UTC to 07:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: During the maintenance window, GoToMeeting, GoToWebinar, GoToTraining, GoTo Stage, and OpenVoice customers may be unable to start or join sessions.
We would like to thank you for your patience and understanding during this time.
Mar 13, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:42 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 13th, 2025, 5:30 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.
What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time.
Mar 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:42 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 13th, 2025, 5:30 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.
What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time.
Mar 12, 20:48 UTC
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 12, 20:44 UTC
Monitoring - Our engineers are monitoring improvement and recovery for call establishment in Brazil and alls services are now functional and are continuing to investigate on the root cause of the issue.
We will continue monitoring the situation and provide a final update shortly.
Mar 12, 20:36 UTC
Investigating - We are actively investigating reports that some GoTo Connect VoIP phone customers may be experiencing call connection issues in Brazil.
Our engineers are working to identify the issue and will provide another update shortly.
Mar 12, 20:44 UTC
Monitoring - Our engineers are monitoring improvement and recovery for call establishment in Brazil and alls services are now functional and are continuing to investigate on the root cause of the issue.
We will continue monitoring the situation and provide a final update shortly.
Mar 12, 20:36 UTC
Investigating - We are actively investigating reports that some GoTo Connect VoIP phone customers may be experiencing call connection issues in Brazil.
Our engineers are working to identify the issue and will provide another update shortly.
Mar 12, 20:36 UTC
Investigating - We are actively investigating reports that some GoTo Connect VoIP phone customers may be experiencing call connection issues in Brazil.
Our engineers are working to identify the issue and will provide another update shortly.
Mar 4, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:37 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 4th, 2025, 5:30 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.
What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time.
Mar 4, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:37 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 4th, 2025, 5:30 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.
What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time.
Feb 25, 18:39 UTC
Resolved - From February 25, 17:25 UTC to 18:05 UTC (24h), a subset of GoTo Assist Corporate customers may have experienced issues with session initiation and connection. As soon as the root cause was identified, it was promptly resolved.
We have confirmed that the issue has been fully resolved, and all systems are now operating at 100% capacity.
We will conduct an internal investigation into this issue and implement necessary improvements to our systems to help prevent or minimize future occurrences.