Apr 15, 09:35 PDT
Resolved - This incident has been resolved.
Apr 15, 08:18 PDT
Monitoring - Some users may be experiencing issues with authentication or sending emails. We identified and resolved the issue and are currently monitoring the situation.
Apr 15, 08:18 PDT
Monitoring - Some users may be experiencing issues with authentication or sending emails. We identified and resolved the issue and are currently monitoring the situation.
Apr 8, 06:20 PDT
Resolved - This incident has been resolved.
Apr 4, 09:25 PDT
Investigating - Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.
Apr 4, 09:25 PDT
Investigating - Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.
Mar 31, 09:56 PDT
Resolved - This incident has been resolved.
Mar 31, 09:03 PDT
Investigating - We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter promptly.
Mar 31, 09:03 PDT
Investigating - We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter promptly.
Mar 27, 18:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 27, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:42 PDT
Scheduled - Maintenance Details:
-Start: March 27, 2025, at 5:00 PM Pacific Time
-End: March 27, 2025, at 6:00 PM Pacific Time
Expected Impact:
-Potential Disruptions: Services are expected to be restored within 1 hour, but intermittent issues may continue throughout a 24-hour period.
Why This Maintenance Is Necessary:
-To implement new features and improvements.
-To enhance security measures.
-To perform essential system upgrades.
Recommended Actions:
-Complete any critical tasks or data syncing before the maintenance begins.
-Adjust your workflow to accommodate this planned downtime
Mar 27, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:42 PDT
Scheduled - Maintenance Details:
-Start: March 27, 2025, at 5:00 PM Pacific Time
-End: March 27, 2025, at 6:00 PM Pacific Time
Expected Impact:
-Potential Disruptions: Services are expected to be restored within 1 hour, but intermittent issues may continue throughout a 24-hour period.
Why This Maintenance Is Necessary:
-To implement new features and improvements.
-To enhance security measures.
-To perform essential system upgrades.
Recommended Actions:
-Complete any critical tasks or data syncing before the maintenance begins.
-Adjust your workflow to accommodate this planned downtime
Mar 15, 00:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:35 PDT
Update - Redtail CRM will undergo a scheduled maintenance on Friday, March 14, from 5 PM to 12 AM PDT. The platform will remain accessible, though some features may be briefly limited.
For any questions or concerns, Redtail Customer Support is happy to help.
Mar 5, 08:00 PST
Scheduled - Redtail CRM will undergo a scheduled maintenance on Friday, March 14, from 5 PM to 12 AM PDT. The platform will remain accessible, though some features may be briefly limited.
For any questions or concerns, Redtail Customer Support is happy to help.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:35 PDT
Update - Redtail CRM will undergo a scheduled maintenance on Friday, March 14, from 5 PM to 12 AM PDT. The platform will remain accessible, though some features may be briefly limited.
For any questions or concerns, Redtail Customer Support is happy to help.
Mar 5, 08:00 PST
Scheduled - Redtail CRM will undergo a scheduled maintenance on Friday, March 14, from 5 PM to 12 AM PDT. The platform will remain accessible, though some features may be briefly limited.
For any questions or concerns, Redtail Customer Support is happy to help.