Red Hat 3scale Status

Mon Apr 28 2025 11:30:00 GMT+0000 (Coordinated Universal Time)

Quay.io Intermittent 502s

Apr 28, 11:30 UTC
Resolved - Quay.io saw a brief disruption in Pushes and Pulls stemming from an increase in traffic. We have taken action and error rates have decreased.


Wed Feb 05 2025 17:00:21 GMT+0000 (Coordinated Universal Time)

Quay.io CDN Transition

Feb 5, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 29, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 29, 16:26 UTC
Scheduled - Quay.io will be transitioning CDN traffic to cdn01.quay.io over the next week. The change will be transparent and we expect no impact to pulling, pushes, or builds.


Thu Feb 06 2025 19:27:00 GMT+0000 (Coordinated Universal Time)

Unclassified SBR alert

Feb 6, 19:27 UTC
Resolved - This incident has been resolved.

Feb 6, 19:07 UTC
Monitoring - A restart has occurred, issue is believed to be fixed. Awaiting and monitoring to make sure everything is clear.

Feb 6, 18:50 UTC
Identified - We have received SBRC-001 - Search - unclassified-sbr-alert, the concerned team is working on it. We have identified the RCA and have been monitoring it.


Fri Feb 07 2025 16:14:17 GMT+0000 (Coordinated Universal Time)

Monitor Portal Search

Feb 7, 16:14 UTC
Resolved - Working fine.

Feb 7, 16:02 UTC
Monitoring - Nodes are restarted, up and running. Will monitor for some time.

Feb 7, 15:56 UTC
Identified - There was an issue with solr GC(garbage collector).

Feb 7, 15:41 UTC
Investigating - Search is down, we are currently investigating issue.


Sat Feb 08 2025 06:05:22 GMT+0000 (Coordinated Universal Time)

Support Cases - Scheduled Maintenance

Feb 8, 06:05 UTC
Completed - The scheduled maintenance has been completed.

Feb 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 22, 19:04 UTC
Scheduled - Backend maintenance is scheduled for February 8th, 2025 from 1am - 1:05 am EST / 6 AM UTC. During this time Support Cases will be inaccessible, which means customers will not be able to view, create or edit cases. To create support cases during the maintenance window, use [email protected].


Thu Feb 20 2025 01:00:21 GMT+0000 (Coordinated Universal Time)

Subscriptions Usage Service Maintenance

Feb 20, 01:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 19, 19:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 19, 19:28 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Feb 19, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 14, 23:37 UTC
Scheduled - There will be scheduled maintenance for the Subscriptions Usage service. During this time, the Subscriptions Usage service may be unavailable. This maintenance will not affect the processing of usage data for the Subscriptions Usage service.


Tue Feb 25 2025 12:50:15 GMT+0000 (Coordinated Universal Time)

access.redhat.com - Support Cases Outage

Feb 25, 12:50 UTC
Resolved - This incident has been resolved.

Feb 25, 12:47 UTC
Identified - The issue has been identified and a fix is being implemented.

Feb 25, 12:45 UTC
Investigating - We are currently investigating this issue.


Tue Feb 25 2025 16:49:45 GMT+0000 (Coordinated Universal Time)

Catalog.redhat.com - Container catalog

Feb 25, 16:49 UTC
Resolved - This incident has been resolved.

Feb 25, 16:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 25, 15:58 UTC
Identified - The issue has been identified and a fix is being implemented.


Thu Feb 27 2025 22:27:56 GMT+0000 (Coordinated Universal Time)

ROSA HCP clusters cannot be provisioned in the us-east-2 region

Feb 27, 22:27 UTC
Resolved - Provisioning delays for HCP clusters in us-east-2 have been resolved.

Feb 27, 22:00 UTC
Investigating - Update to follow within 30 minutes.


Fri Feb 28 2025 00:00:21 GMT+0000 (Coordinated Universal Time)

Hybrid Cloud Console Playbook-Dispatcher database maintenance 2025-02-27

Feb 28, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 24, 01:44 UTC
Scheduled - The Red Hat Hybrid Cloud Console will undergo routine maintenance for
Playbook-Dispatcher starting on 2025-02-27 at 9PM UTC (4 PM ET). The updates are
expected to last approximately 3 hours until 12PM UTC (7 PM ET).

During this time, users will not be able to create or update playbook runs through
the Playbook-Dispatcher service.