Mar 10, 07:37 PDT
Resolved - We have added server capacity to deal with an increase in traffic and load. We will continue to monitor but all sites appear to be working as expected again. Please reach out to [email protected] if you are still having problems.
Mar 10, 06:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 06:23 PDT
Update - We are continuing to investigate this issue.
Mar 10, 06:12 PDT
Investigating - We are currently investigating the issue
Mar 10, 06:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 06:23 PDT
Update - We are continuing to investigate this issue.
Mar 10, 06:12 PDT
Investigating - We are currently investigating the issue
Mar 10, 06:23 PDT
Update - We are continuing to investigate this issue.
Mar 10, 06:12 PDT
Investigating - We are currently investigating the issue
Mar 10, 06:12 PDT
Investigating - We are currently investigating the issue
Mar 4, 17:36 PST
Resolved - This incident has been resolved.
Mar 2, 19:29 PST
Monitoring - We found the culprit on Friday! Our hosting provider (who we love!) was marking some domains in Cloudflare as theirs, and Cloudflare got confused. We're still waiting for a report from them to understand how that happened, but for now it seems to be an issue of the past.
Feb 28, 15:21 PST
Investigating - We're currently seeing that for a very small percentage of our users, we're having trouble reissuing SSL certs with Cloudflare. We're working with Cloudflare to identify the issue and correct it. We're monitoring it, but please reach out to [email protected] if you experience this!
This is only happening for a small portion of customers.
Mar 4, 17:30 PST
Resolved - This incident has been resolved.
Mar 4, 16:27 PST
Investigating - Currently investigating this incident
Mar 4, 16:27 PST
Investigating - Currently investigating this incident
Mar 2, 19:29 PST
Monitoring - We found the culprit on Friday! Our hosting provider (who we love!) was marking some domains in Cloudflare as theirs, and Cloudflare got confused. We're still waiting for a report from them to understand how that happened, but for now it seems to be an issue of the past.
Feb 28, 15:21 PST
Investigating - We're currently seeing that for a very small percentage of our users, we're having trouble reissuing SSL certs with Cloudflare. We're working with Cloudflare to identify the issue and correct it. We're monitoring it, but please reach out to [email protected] if you experience this!
This is only happening for a small portion of customers.
Feb 28, 15:21 PST
Investigating - We're currently seeing that for a very small percentage of our users, we're having trouble reissuing SSL certs with Cloudflare. We're working with Cloudflare to identify the issue and correct it. We're monitoring it, but please reach out to [email protected] if you experience this!
This is only happening for a small portion of customers.
Feb 24, 02:16 PST
Resolved - The dashboard has remained up ever since. We're continuing to investigate to find a root cause.
Feb 24, 01:13 PST
Monitoring - The dashboard located at https://dash.readme.com/ seems to be going in and out of healthy status. It is currently up but we're monitoring and investigating to find a root cause. Everything else seems unaffected at the present time.