Ravelin Status

Wed Feb 19 2025 14:42:00 GMT+0000 (Coordinated Universal Time)

Increase in 500 errors

Status: Resolved

Our API was generating 500 errors for about six minutes due to a delay in configuration between services

Affected components

  • PCI API (Operational)
  • www.ravelin.com (Operational)
  • Dashboard (Operational)
  • API (Operational)

Wed Feb 19 2025 14:42:00 GMT+0000 (Coordinated Universal Time)

Increase in 500 errors

Status: Resolved

Our API was generating 500 errors for about six minutes due to a delay in configuration between services

Affected components

  • www.ravelin.com (Operational)
  • Dashboard (Operational)
  • API (Operational)
  • PCI API (Operational)

Wed Feb 19 2025 14:42:00 GMT+0000 (Coordinated Universal Time)

Increase in 500 errors

Status: Resolved

Our API was generating 500 errors for about six minutes due to a delay in configuration between services

Affected components

  • API (Operational)
  • PCI API (Operational)
  • www.ravelin.com (Operational)
  • Dashboard (Operational)

Wed Feb 19 2025 14:42:00 GMT+0000 (Coordinated Universal Time)

Increase in 500 errors

Status: Resolved

Our API was generating 500 errors for about six minutes due to a delay in configuration between services

Affected components

  • Dashboard (Operational)
  • API (Operational)
  • PCI API (Operational)
  • www.ravelin.com (Operational)

Fri Jan 25 2019 21:02:58 GMT+0000 (Coordinated Universal Time)

Elevated Response Times and 500s

Status: Resolved

This incident has been resolved.

Affected components

  • API (Operational)
  • Dashboard (Operational)

Thu Dec 20 2018 15:48:27 GMT+0000 (Coordinated Universal Time)

Mitigation action

Status: Resolved

This incident has been resolved.

Affected components

  • API (Operational)
  • Dashboard (Operational)

Tue Nov 16 2021 20:19:29 GMT+0000 (Coordinated Universal Time)

We're seeing elevated errors and we are investigating

Status: Resolved

Google have now reported that the incident has been resolved. All our systems are operational and performing normally. https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

Affected components

  • PCI API (Operational)
  • Dashboard (Operational)
  • API (Operational)

Tue Feb 06 2024 11:57:06 GMT+0000 (Coordinated Universal Time)

Increased errors loading pages in the dashboard

Status: Resolved

This was resolved late last week

Affected components

  • API (Operational)
  • Dashboard (Operational)

Tue Jul 17 2018 20:44:29 GMT+0000 (Coordinated Universal Time)

Network connectivity

Status: Resolved

This incident has been resolved

Affected components

  • API (Operational)
  • Dashboard (Operational)

Fri Sep 06 2024 17:44:02 GMT+0000 (Coordinated Universal Time)

Increase in error responses

Status: Resolved

We have not seen any further issues since our previous update. The dashboard and API are both operating normally.

Affected components

  • API (Operational)
  • Dashboard (Operational)