Rapid7 Status

Mon Mar 10 2025 20:00:22 GMT+0000 (Coordinated Universal Time)

InsightVM (EU) Scheduled Maintenance

Mar 10, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 5, 23:37 UTC
Scheduled - We will be undergoing scheduled maintenance at this time. Access to the UI may be intermittent during this time.


Mon Mar 10 2025 19:00:21 GMT+0000 (Coordinated Universal Time)

InsightVM (EU) Scheduled Maintenance

Mar 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 5, 23:37 UTC
Scheduled - We will be undergoing scheduled maintenance at this time. Access to the UI may be intermittent during this time.


Sat Mar 08 2025 05:00:50 GMT+0000 (Coordinated Universal Time)

Remediation Hub Degradation

Mar 8, 05:00 UTC
Resolved - This incident has been resolved.

Mar 7, 07:15 UTC
Update - We are continuing to work on a fix for this issue.

Mar 6, 13:07 UTC
Identified - We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM and InsightCloudSec customers. This issue is isolated to us-east-1 region.


Mon Mar 10 2025 11:55:50 GMT+0000 (Coordinated Universal Time)

Remediation Hub Degradation

Mar 10, 11:55 UTC
Resolved - This incident has been resolved.

Mar 10, 11:55 UTC
Update - We are continuing to work on a fix for this issue.

Mar 6, 13:07 UTC
Identified - We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM and InsightCloudSec customers. This issue is isolated to us-east-1 region.


Mon Mar 10 2025 11:55:30 GMT+0000 (Coordinated Universal Time)

Remediation Hub Degradation

Mar 10, 11:55 UTC
Update - We are continuing to work on a fix for this issue.

Mar 6, 13:07 UTC
Identified - We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM and InsightCloudSec customers. This issue is isolated to us-east-1 region.


Thu Mar 06 2025 13:07:47 GMT+0000 (Coordinated Universal Time)

Remediation Hub Degradation

Mar 6, 13:07 UTC
Identified - We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM and InsightCloudSec customers. This issue is isolated to us-east-1 region.


Fri Feb 28 2025 20:26:27 GMT+0000 (Coordinated Universal Time)

Threat Command - Service Degradation

Feb 28, 20:26 UTC
Resolved - All Regions are operational - If you have any further questions, Please do not hesitate to reach out to our support team.

Feb 27, 13:44 UTC
Investigating - We have resolved our previous report in all regions excluding AP. We are currently investigating an issue affecting access to Threat Command within AP region. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.

Feb 27, 11:56 UTC
Monitoring - A fix has been implemented, we are continuing to monitor.

Feb 27, 10:47 UTC
Investigating - We are currently investigating an issue affecting access to Threat Command. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.


Wed Feb 26 2025 23:14:51 GMT+0000 (Coordinated Universal Time)

InsightVM Database Maintenance (US1, EU)

Feb 26, 23:14 UTC
Completed - The scheduled maintenance has been completed.

Feb 26, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 26, 16:59 UTC
Scheduled - We will be undergoing scheduled database maintenance at this time.


Thu Feb 27 2025 13:45:29 GMT+0000 (Coordinated Universal Time)

Threat Command - Service Degradation

Feb 27, 13:44 UTC
Investigating - We have resolved our previous report in all regions excluding AP. We are currently investigating an issue affecting access to Threat Command within AP region. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.

Feb 27, 11:56 UTC
Monitoring - A fix has been implemented, we are continuing to monitor.

Feb 27, 10:47 UTC
Investigating - We are currently investigating an issue affecting access to Threat Command. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.


Thu Feb 27 2025 16:00:21 GMT+0000 (Coordinated Universal Time)

Insight Agent (US1) - Scheduled Maintenance

Feb 27, 16:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 21, 16:20 UTC
Scheduled - We will be performing a scheduled maintenance on one of the Insight Agent Platform services responsible for Agent and Network Sensor configuration in the US1 region.
Users will be unable to modify Agent and Network Sensor configuration, or install new Network Sensors during this time. Agent installation is unaffected. The maintenance window is scheduled for 6 hours.