Apr 10, 09:59 UTC
Resolved - The backlog has fully cleared and Stats Collection and Datadog integration are now operating normally.
This incident is now resolved. We apologise for any inconvenience caused and appreciate your patience throughout.
Apr 10, 07:27 UTC
Monitoring - Systems are now catching up on the backlog, and Realtime Stats and Datadog integration should gradually return to normal. We are continuing to monitor the recovery closely and will provide another update once the catch-up is fully complete.
Apr 9, 14:37 UTC
Identified - The issue affecting Stats Collection and the Datadog integration has been identified and addressed.
Systems are now catching up on the backlog, and Realtime Stats and Datadog integration should gradually return to normal. We are continuing to monitor the recovery closely and will provide another update once the catch-up is fully complete.
Thank you for your continued patience.
Apr 9, 08:10 UTC
Investigating - We are currently experiencing an issue affecting our stats collection systems.
As a result, Realtime Stats are currently unavailable. Additionally, our Datadog integration is experiencing degraded performance.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide updates as we learn more.
Thank you for your patience and understanding.
Apr 10, 07:27 UTC
Monitoring - Systems are now catching up on the backlog, and Realtime Stats and Datadog integration should gradually return to normal. We are continuing to monitor the recovery closely and will provide another update once the catch-up is fully complete.
Apr 9, 14:37 UTC
Identified - The issue affecting Stats Collection and the Datadog integration has been identified and addressed.
Systems are now catching up on the backlog, and Realtime Stats and Datadog integration should gradually return to normal. We are continuing to monitor the recovery closely and will provide another update once the catch-up is fully complete.
Thank you for your continued patience.
Apr 9, 08:10 UTC
Investigating - We are currently experiencing an issue affecting our stats collection systems.
As a result, Realtime Stats are currently unavailable. Additionally, our Datadog integration is experiencing degraded performance.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide updates as we learn more.
Thank you for your patience and understanding.
Apr 9, 14:37 UTC
Identified - The issue affecting Stats Collection and the Datadog integration has been identified and addressed.
Systems are now catching up on the backlog, and Realtime Stats and Datadog integration should gradually return to normal. We are continuing to monitor the recovery closely and will provide another update once the catch-up is fully complete.
Thank you for your continued patience.
Apr 9, 08:10 UTC
Investigating - We are currently experiencing an issue affecting our stats collection systems.
As a result, Realtime Stats are currently unavailable. Additionally, our Datadog integration is experiencing degraded performance.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide updates as we learn more.
Thank you for your patience and understanding.
Apr 9, 08:10 UTC
Investigating - We are currently experiencing an issue affecting our stats collection systems.
As a result, Realtime Stats are currently unavailable. Additionally, our Datadog integration is experiencing degraded performance.
Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide updates as we learn more.
Thank you for your patience and understanding.
Mar 14, 04:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 04:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 13:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 30 minutes.
Thank you for your understanding as we work to improve our services.
Mar 14, 04:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 13:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 30 minutes.
Thank you for your understanding as we work to improve our services.
Mar 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 13:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 30 minutes.
Thank you for your understanding as we work to improve our services.
Feb 19, 08:33 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 08:26 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:34 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 1 hour and 30 minutes.
Thank you for your understanding as we work to improve our services.
Feb 19, 08:26 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:34 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 1 hour and 30 minutes.
Thank you for your understanding as we work to improve our services.
Feb 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:34 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. During the database upgrade maintenance window, related components will be unavailable. Channel stats will be delayed but will be quickly reprocessed once the database is fully operational again. You will not be able to add new apps or modify app settings during this period.
All core functionalities will remain unaffected. Sending and receiving messages, creating websockets for Channels, sending push notifications, and registering devices for Beams will continue to work as expected. The estimated duration is 1 hour and 30 minutes.
Thank you for your understanding as we work to improve our services.