Plivo Status

Fri Apr 25 2025 14:57:11 GMT+0000 (Coordinated Universal Time)

Intermittent MMS Delivery Issue

Apr 25, 14:57 UTC
Resolved - This incident has been resolved.

Apr 25, 14:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 25, 14:39 UTC
Identified - Dear Valued Customer,

We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery.

For any questions or concerns, please don't hesitate to contact Plivo Support.

Support portal: https://support.plivo.com/hc/en-us


Fri Apr 25 2025 14:45:25 GMT+0000 (Coordinated Universal Time)

Intermittent MMS Delivery Issue

Apr 25, 14:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 25, 14:39 UTC
Identified - Dear Valued Customer,

We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery.

For any questions or concerns, please don't hesitate to contact Plivo Support.

Support portal: https://support.plivo.com/hc/en-us


Fri Apr 25 2025 14:39:47 GMT+0000 (Coordinated Universal Time)

Intermittent MMS Delivery Issue

Apr 25, 14:39 UTC
Identified - Dear Valued Customer,

We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery.

For any questions or concerns, please don't hesitate to contact Plivo Support.

Support portal: https://support.plivo.com/hc/en-us


Wed Apr 23 2025 06:05:06 GMT+0000 (Coordinated Universal Time)

Delivery delays on Inbound/Outbound SMS towards phone numbers in US

Apr 23, 06:05 UTC
Resolved - This incident has been resolved.

Apr 22, 15:45 UTC
Monitoring - Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

Apr 22, 15:25 UTC
Investigating - Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US.
All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us


Tue Apr 22 2025 15:45:15 GMT+0000 (Coordinated Universal Time)

Delivery delays on Inbound/Outbound SMS towards phone numbers in US

Apr 22, 15:45 UTC
Monitoring - Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

Apr 22, 15:25 UTC
Investigating - Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US.
All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us


Tue Apr 22 2025 15:25:28 GMT+0000 (Coordinated Universal Time)

Delivery delays on Inbound/Outbound SMS towards phone numbers in US

Apr 22, 15:25 UTC
Investigating - Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US.
All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us


Mon Apr 21 2025 03:07:46 GMT+0000 (Coordinated Universal Time)

Intermittent Inbound SIP Calls Failures

Apr 21, 03:07 UTC
Resolved - This incident has been resolved.

Apr 21, 03:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 21, 02:38 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please contact Plivo Support.
https://support.plivo.com/hc/en-us


Mon Apr 21 2025 03:07:13 GMT+0000 (Coordinated Universal Time)

Intermittent Inbound SIP Calls Failures

Apr 21, 03:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 21, 02:38 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please contact Plivo Support.
https://support.plivo.com/hc/en-us


Mon Apr 21 2025 02:38:29 GMT+0000 (Coordinated Universal Time)

Intermittent Inbound SIP Calls Failures

Apr 21, 02:38 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please contact Plivo Support.
https://support.plivo.com/hc/en-us


Fri Mar 28 2025 11:12:18 GMT+0000 (Coordinated Universal Time)

Missing Debug Logs in Plivo Console for Messaging and Voice Service

Mar 28, 11:12 UTC
Resolved - This incident has been resolved.

Mar 28, 10:30 UTC
Investigating - Dear Valued Customer,

We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us