PayPal Status

Fri Apr 25 2025 01:20:24 GMT+0000 (Coordinated Universal Time)

Initial Notification: PayPal Live Site Maintenance (PP-LIVE-87934)


Initial Notification:

On May 1st at 8 pm PT PayPal will be doing routine maintenance work. There is a possibility some merchants could see errors for 15-60 seconds during the maintenance period. All work will be concluded by 2 am PT.


Apr 25, 01:20 UTC


Thu Apr 24 2025 05:41:27 GMT+0000 (Coordinated Universal Time)

Resolved: Impact to PayPal Logins and Online Checkout (PP-LIVE-87927)


Resolved:

The issue has been resolved as of Thu, 24 Apr 2025 04:49 GMT




Affected Regions: Global
Apr 24, 05:41 UTC

Update:

The impact to PayPal Online Checkout in our Production Environment has been mitigated as on Thu, 24 Apr 2025 04:49 GMT

Our technical teams are actively working to ensure full recovery.


Apr 24, 05:20 UTC

Initial Notification:

We are experiencing an system issue that may be affecting PayPal Online Checkout in our Production environment.


Our technical teams are actively working towards resolving the issue.


Apr 24, 04:47 UTC


Thu Apr 24 2025 05:20:33 GMT+0000 (Coordinated Universal Time)

Update: Impact to PayPal Logins and Online Checkout (PP-LIVE-87927)


Update:

The impact to PayPal Online Checkout in our Production Environment has been mitigated as on Thu, 24 Apr 2025 04:49 GMT

Our technical teams are actively working to ensure full recovery.



Affected Regions: Global
Apr 24, 05:20 UTC

Initial Notification:

We are experiencing an system issue that may be affecting PayPal Online Checkout in our Production environment.


Our technical teams are actively working towards resolving the issue.


Apr 24, 04:47 UTC


Thu Apr 24 2025 04:47:45 GMT+0000 (Coordinated Universal Time)

Initial Notification: Impact to PayPal Logins and Online Checkout (PP-LIVE-87927)


Initial Notification:
Affected Regions: Global

We are experiencing an system issue that may be affecting PayPal Online Checkout in our Production environment.


Our technical teams are actively working towards resolving the issue.


Apr 24, 04:47 UTC


Tue Apr 15 2025 10:45:29 GMT+0000 (Coordinated Universal Time)

Resolved: Impact to Braintree products (PP-LIVE-87894)


Resolved:

?This issue has been resolved as of Tue, 15 Apr 2025 07:47 GMT.



Affected Regions: APAC
Apr 15, 10:45 UTC

Initial Notification:

VISA Network Issues in New Zealand - Braintree. We?re currently triaging an ongoing issue with VISA?s payment network impacting Braintree?s payment processing for VISA transactions in New Zealand.


Our technical teams are actively investigating the situation. We appreciate your patience, as we work to resolve this issue as quickly as possible.


Apr 15, 05:39 UTC


Tue Apr 15 2025 05:39:21 GMT+0000 (Coordinated Universal Time)

Initial Notification: Impact to Braintree products (PP-LIVE-87894)


Initial Notification:
Affected Regions: APAC

VISA Network Issues in New Zealand - Braintree. We?re currently triaging an ongoing issue with VISA?s payment network impacting Braintree?s payment processing for VISA transactions in New Zealand.


Our technical teams are actively investigating the situation. We appreciate your patience, as we work to resolve this issue as quickly as possible.


Apr 15, 05:39 UTC


Fri Apr 11 2025 16:13:35 GMT+0000 (Coordinated Universal Time)

Initial Notification: PayPal Live Site Maintenance (PP-LIVE-87887)


Initial Notification:

Maintenance Window: Thursday April 17 at 8 pm PT to Friday April 18 at 2 am PT

Impact Windows:

Thursday April 17 at 8:30 pm PT for 15 seconds

Thursday April 17 at 10:00 pm PT for 15 seconds

Thursday April 17 at 11:00 pm PT for 15 seconds

Friday April 18 at 12:30 am PT for 15 seconds


During each the impact windows there will be the following service interruption:

  • Higher than normal transaction declines
  • Merchants may encounter an increased number of "10001 - Internal Error" and/or "520002 - Internal Error" responses for API calls
  • PayPal users may also experience errors accessing the PayPal website (https://www.paypal.com) and/or the PayPal checkout flows
  • PayPal REST APIs may result in HTTP 500 errors
  • PayPal Here, Point of Sale, and Mobile In-Store payments may not complete
  • Merchant's store may not appear in the PayPal consumer application
  • Partners will experience service interruption during the impact windows

Apr 11, 16:13 UTC


Wed Apr 09 2025 23:26:55 GMT+0000 (Coordinated Universal Time)

Initial Notification: Venmo Live Site Maintenance (PP-LIVE-87880)


Initial Notification:

Maintenance Window: Wednesday April 23 at 6:30 am GMT to 09:00 am GMT

Impact Window: Wednesday April 23 at 7:30 am GMT to 8:00 am GMT


During the impact window customers may experience the following service interruption:


  • Possible errors in the Venmo mobile application
  • Merchant and partner APIs may encounter HTTP 5xx responses

Apr 9, 23:26 UTC


Tue Apr 08 2025 23:14:24 GMT+0000 (Coordinated Universal Time)

Resolved: Impact to Multiple Products (PP-LIVE-87407)


Resolved:

This issue has been resolved as of Tue, 8 Apr 2025 21:42 GMT.



Affected Regions: Global
Apr 8, 23:14 UTC

Resolved:

This issue has been resolved as of Tue, 8 Apr 2025 21:42 GMT.


Apr 8, 22:00 UTC

Update:

We are continuing to monitor the impact on multiple components in our production environment. We observe mitigation as of Tue, 08 Apr 2025 22:42 GMT

Our technical teams have identified the External root. dates as the situation progresses.

(edited)
Apr 8, 21:51 UTC

Initial Notification:

We are experiencing a system issue that may be impacting Multiple Products in our Production Environment.


Our technical teams are actively working towards resolving the issue.


Apr 8, 21:21 UTC


Tue Apr 08 2025 21:51:05 GMT+0000 (Coordinated Universal Time)

Update: Impact to Multiple Products (PP-LIVE-87407)


Update:

We are continuing to monitor the impact on multiple components in our production environment. We observe mitigation as of Tue, 08 Apr 2025 22:42 GMT

Our technical teams have identified the External root cause and are actively working with the vendor to mitigate the impact as quickly as possible. We will continue to provide updates as the situation progresses.



Affected Regions: Global
Apr 8, 21:51 UTC

Initial Notification:

We are experiencing a system issue that may be impacting Multiple Products in our Production Environment.


Our technical teams are actively working towards resolving the issue.


Apr 8, 21:21 UTC