Apr 29, 08:12 PDT
Resolved - Particle has confirmed that devices have recovered and are operating as expected.
Apr 28, 11:10 PDT
Update - Due to the continued lack of power, the infrastructure in Spain and Portugal is powering down as emergency batteries are depleted. There is a slow procession of devices falling offline, and we expect the pattern will continue until power is restored. Devices should reconnect once power is restored.
Apr 28, 08:25 PDT
Monitoring - Devices in Europe and outside of North America could face connectivity challenges due to the power outages affecting the Spanish, Portuguese and (Southern) French power grids. This could affect devices not in these regions due to data routing through these countries, although we expect the majority of devices to remain functional.
Local authorities are working to restore power to the region, and resolution is expected towards the end of the day.
An update will be provided in six hours, or as the situation changes.
Apr 29, 07:48 PDT
Resolved - Particle has confirmed that devices have recovered and are operating as expected.
Apr 28, 16:34 PDT
Update - We are observing signs of recovery, with fleet connectivity numbers gradually increasing. The trend is positive and noticeable. We will continue monitoring closely until full resolution.
Apr 28, 11:32 PDT
Monitoring - Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region.
Particle will provide updates as more information becomes available.
Apr 28, 16:34 PDT
Update - We are observing signs of recovery, with fleet connectivity numbers gradually increasing. The trend is positive and noticeable. We will continue monitoring closely until full resolution.
Apr 28, 11:32 PDT
Monitoring - Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region.
Particle will provide updates as more information becomes available.
Apr 28, 11:32 PDT
Monitoring - Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region.
Particle will provide updates as more information becomes available.
Apr 28, 11:10 PDT
Update - Due to the continued lack of power, the infrastructure in Spain and Portugal is powering down as emergency batteries are depleted. There is a slow procession of devices falling offline, and we expect the pattern will continue until power is restored. Devices should reconnect once power is restored.
Apr 28, 08:25 PDT
Monitoring - Devices in Europe and outside of North America could face connectivity challenges due to the power outages affecting the Spanish, Portuguese and (Southern) French power grids. This could affect devices not in these regions due to data routing through these countries, although we expect the majority of devices to remain functional.
Local authorities are working to restore power to the region, and resolution is expected towards the end of the day.
An update will be provided in six hours, or as the situation changes.
Apr 28, 08:25 PDT
Monitoring - Devices in Europe and outside of North America could face connectivity challenges due to the power outages affecting the Spanish, Portuguese and (Southern) French power grids. This could affect devices not in these regions due to data routing through these countries, although we expect the majority of devices to remain functional.
Local authorities are working to restore power to the region, and resolution is expected towards the end of the day.
An update will be provided in six hours, or as the situation changes.
Apr 24, 06:05 PDT
Resolved - Particle has confirmed that devices have recovered and are operating as expected.
Apr 24, 04:58 PDT
Monitoring - Particle continues to monitor the situation and we have noted significant recovery, but a small subset of devices are still affected.
Apr 24, 00:17 PDT
Identified - Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.
Apr 23, 23:46 PDT
Investigating - Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Apr 24, 04:58 PDT
Monitoring - Particle continues to monitor the situation and we have noted significant recovery, but a small subset of devices are still affected.
Apr 24, 00:17 PDT
Identified - Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.
Apr 23, 23:46 PDT
Investigating - Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Apr 24, 00:17 PDT
Identified - Particle has identified a small dropoff in EtherSIM events. We've escalated to our partners, who are actively engaged in this issue. Only a small subset of EtherSIM devices are impacted at this time, mostly impacted at the point of reconnection.
Apr 23, 23:46 PDT
Investigating - Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.
Apr 23, 23:46 PDT
Investigating - Particle is investigating an outage related to EtherSIM devices. Devices appear unable to reconnect if sessions are lost.