packagecloud.io Status

Mon May 23 2016 21:02:55 GMT+0000 (Coordinated Universal Time)

Bad deploy has triggered some service failures

May 23, 14:02 PDT
Resolved - Service has been restored.

May 23, 13:55 PDT
Identified - A bad deploy has triggered some service failures, the code is being reverted and redeployed now.


Wed Jul 06 2016 19:32:16 GMT+0000 (Coordinated Universal Time)

Looking into increased connection timeouts

Jul 6, 12:32 PDT
Resolved - This incident has been resolved.

Jul 6, 12:21 PDT
Investigating - We are currently investigating this issue.


Thu Jul 21 2016 18:46:00 GMT+0000 (Coordinated Universal Time)

Hardware Failure

Jul 21, 11:46 PDT
Resolved - Everything is up and running normally

Jul 21, 11:40 PDT
Monitoring - Failover complete.

Jul 21, 11:32 PDT
Identified - Currently failing over.


Tue Jan 10 2017 22:18:00 GMT+0000 (Coordinated Universal Time)

Degraded S3 Uploads

Jan 10, 14:18 PST
Resolved - All affected repositories have been reindexed and uploads appear to be working normally.

Jan 10, 14:09 PST
Monitoring - AWS has rolled out a fix and all affected repositories are being reindexed.

Jan 10, 13:20 PST
Identified - AWS has confirmed that the issue is internal to AWS and they are working on deploying a fix.

Jan 10, 13:09 PST
Update - In contact with AWS support to identify and resolve issue.

Jan 10, 12:56 PST
Investigating - Amazon S3 is throwing intermittent 500 Internal Server Errors on upload.


Fri Jul 14 2017 06:29:53 GMT+0000 (Coordinated Universal Time)

Host Down/Unresponsive

Jul 13, 23:29 PDT
Resolved - Everything is back to normal

Jul 13, 09:10 PDT
Monitoring - Fully failed over, catching up on unprocessed jobs

Jul 13, 08:20 PDT
Identified - Failing over


Fri Sep 01 2017 18:12:30 GMT+0000 (Coordinated Universal Time)

Corrupted Deployment

Sep 1, 11:12 PDT
Resolved - This incident has been resolved.

Sep 1, 11:11 PDT
Identified - The issue has been identified and a fix is being implemented.


Fri Sep 29 2017 03:53:38 GMT+0000 (Coordinated Universal Time)

Increased Load/Timeouts

Sep 28, 20:53 PDT
Resolved - Capacity has been increased, resolved

Sep 28, 20:17 PDT
Identified - Increased load is causing issues


Thu Nov 23 2017 16:22:42 GMT+0000 (Coordinated Universal Time)

Degraded Performance

Nov 23, 08:22 PST
Resolved - Increased capacity to help with load issues/degraded performance


Tue Jul 24 2018 19:22:45 GMT+0000 (Coordinated Universal Time)

Database Incident

Jul 24, 12:22 PDT
Resolved - This incident has been resolved.

Jul 24, 12:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 24, 11:26 PDT
Identified - The issue has been identified and a fix is being deployed.


Fri Oct 19 2018 18:23:38 GMT+0000 (Coordinated Universal Time)

Increased Error Rates

Oct 19, 11:23 PDT
Resolved - The issue has been resolved and the service is operating normally.

Oct 19, 11:13 PDT
Investigating - We're experiencing increased error rates for Amazon S3 requests in the US-WEST-1 Region.