OneSky Status

Fri Mar 28 2025 15:12:37 GMT+0000 (Coordinated Universal Time)

Server Outage

Mar 28, 23:12 HKT
Resolved - This incident has been resolved.

Mar 28, 22:37 HKT
Identified - The issue has been identified and a fix is being implemented.


Fri Mar 28 2025 14:37:27 GMT+0000 (Coordinated Universal Time)

Server Outage

Mar 28, 22:37 HKT
Identified - The issue has been identified and a fix is being implemented.


Fri Mar 21 2025 20:15:32 GMT+0000 (Coordinated Universal Time)

Import Issue

Mar 22, 04:15 HKT
Resolved - This incident has been resolved.

Mar 21, 22:52 HKT
Identified - Our team found that an import issue caused by a system spike on our end, and we are addressing it with the highest priority. We are fixing it ASAP.


Fri Mar 21 2025 14:52:44 GMT+0000 (Coordinated Universal Time)

Import Issue

Mar 21, 22:52 HKT
Identified - Our team found that an import issue caused by a system spike on our end, and we are addressing it with the highest priority. We are fixing it ASAP.


Thu Oct 17 2019 21:23:40 GMT+0000 (Coordinated Universal Time)

Save translation is taking a long time

Oct 18, 05:23 HKT
Resolved - This incident has been resolved.

Oct 17, 19:44 HKT
Monitoring - We are monitoring the results of the fix.

Oct 17, 18:07 HKT
Investigating - We are currently investigating this issue.


Sun Nov 17 2019 12:30:31 GMT+0000 (Coordinated Universal Time)

File handling service database maintenance

Nov 17, 20:30 HKT
Completed - The scheduled maintenance has been completed.

Nov 17, 19:30 HKT
Verifying - Verification is currently underway for the maintenance items.

Nov 17, 15:30 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 16, 15:04 HKT
Scheduled - We will be undergoing scheduled maintenance in this period. Thank you for your patience.


Sat Nov 23 2019 11:30:29 GMT+0000 (Coordinated Universal Time)

File handling service database maintenance

Nov 23, 19:30 HKT
Completed - The scheduled maintenance has been completed.

Nov 23, 18:37 HKT
Verifying - Verification is currently underway for the maintenance items.

Nov 23, 15:30 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 23, 12:15 HKT
Scheduled - We will be undergoing scheduled maintenance during this time.


Fri Dec 13 2019 18:59:36 GMT+0000 (Coordinated Universal Time)

Import queue is stuck

Dec 14, 02:59 HKT
Resolved - This incident has been resolved.

Dec 14, 02:16 HKT
Identified - The issue has been identified and a fix is being implemented. Thank you for your patience.

Dec 14, 01:43 HKT
Investigating - We are currently investigating this issue. You may experience delays importing files.


Tue Dec 17 2019 16:25:13 GMT+0000 (Coordinated Universal Time)

Platform is down

Dec 18, 00:25 HKT
Resolved - This incident has been resolved.

Dec 17, 21:30 HKT
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 17, 18:17 HKT
Investigating - We are currently investigating this issue.


Sat Jan 25 2020 08:30:29 GMT+0000 (Coordinated Universal Time)

MongoDb Maintenance

Jan 25, 16:30 HKT
Completed - The scheduled maintenance has been completed.

Jan 25, 16:00 HKT
Verifying - Verification is currently underway for the maintenance items.

Jan 25, 15:30 HKT
Update - Maintenance status is off at the platform. We will provide updates as necessary.

Jan 25, 15:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 21, 18:00 HKT
Scheduled - We will be undergoing maintenance during this time. Affected components will be taken offline until maintenance complete.