April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has : been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 25, 2025 5:39PM PDT
Active - Correction: The Admin Database will remain in Read Only Mode until 9:30 pm PST, NOT 12:00 am PST.
April 25, 2025 7:30PM PDT
Active - The OneLogin US Database is currently in Read-Only mode.
The migration of the main database to Aurora in the US Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
April 25, 2025 8:28PM PDT
Active - The OneLogin US Aurora Database is live and has been put into Read-Write mode.
Please refrain from performing configuration or user updates while our QA teams are verifying the proper functioning of the database.
QA testing is expected to be completed by 12:00 a.m. PDT. A status update will be sent confirming completion of QA testing and closing the maintenance period.
April 25, 2025 11:07PM PDT
Completed - The Schedule DB Maintenance in OneLogin US is complete as of 11:06 p.m. PDT. The OneLogin US Aurora Database is live and is operating in Read-Write mode.
You may now safely resume all normal activities, including configuration and user updates via the UI and REST API.
Queued tasks related to backend operations, such as directory synchronization and application provisioning, are being processed and should be completed shortly.
April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has : been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 25, 2025 5:39PM PDT
Active - Correction: The Admin Database will remain in Read Only Mode until 9:30 pm PST, NOT 12:00 am PST.
April 25, 2025 7:30PM PDT
Active - The OneLogin US Database is currently in Read-Only mode.
The migration of the main database to Aurora in the US Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
April 25, 2025 8:28PM PDT
Active - The OneLogin US Aurora Database is live and has been put into Read-Write mode.
Please refrain from performing configuration or user updates while our QA teams are verifying the proper functioning of the database.
QA testing is expected to be completed by 12:00 a.m. PDT. A status update will be sent confirming completion of QA testing and closing the maintenance period.
April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has : been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 25, 2025 5:39PM PDT
Active - Correction: The Admin Database will remain in Read Only Mode until 9:30 pm PST, NOT 12:00 am PST.
April 25, 2025 7:30PM PDT
Active - The OneLogin US Database is currently in Read-Only mode.
The migration of the main database to Aurora in the US Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has : been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 25, 2025 5:39PM PDT
Active - Correction: The Admin Database will remain in Read Only Mode until 9:30 pm PST, NOT 12:00 am PST.
April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has : been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 9:30 p.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 9, 2025 11:24AM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the US Shard on April 26, 2025, from 00:30 a.m. to 7:00 a.m. UTC.
During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:
Any administrative tasks, including:
- Creating/Deleting/Updating users
- Configuration changes
Any API Calls performing Create/Update/Delete operations
- NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API Create/Update/Delete calls.
- The following OIDC calls are made against the Read-Only database and WILL continue to function:
-- POST request with grant_type=refresh_token
-- POST request with grant_type=password
First logins by new users
Logins to a OneLogin Desktop/Desktop Pro Tray app.
- NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
Updates to user profiles including:
- Adding/Removing authentication factors
- Changing/Resetting passwords
- Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:31PM PDT
Scheduled - The OneLogin US Database has been put into Read-Only mode.
The migration of the main database to Aurora in the US Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 12:00 a.m. PDT.
The following actions will fail to complete:
Any administrative tasks, including:
-Creating/Deleting/Updating users
--Configuration changes
-Any API Calls performing Create/Update/Delete operations
--NOTE: Customers using custom API authentication should verify that authentication flows do not include REST API ------
--Create/Update/Delete calls.
--The following OIDC calls are made against the Read-Only database and WILL continue to function:
---POST request with grant_type=refresh_token
---POST request with grant_type=password
-First logins by new users
-Logins to a OneLogin Desktop/Desktop Pro Tray app.
--NOTE: Logins to the desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will continue to work.
-Updates to user profiles including:
--Adding/Removing authentication factors
--Changing/Resetting passwords
--Adding Personal apps
We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.
Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.
April 25, 2025 5:32PM PDT
Active - Admin Database is now in Read Only Mode.
April 15, 2025 6:08PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.
April 15, 2025 6:09PM PDT
Active - Release has begun.
April 15, 2025 11:34PM PDT
Active - The April Release is being rescheduled for a later date.
April 15, 2025 11:57PM PDT
Completed - This maintenance period is done.
April 15, 2025 6:08PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.
April 15, 2025 6:09PM PDT
Active - Release has begun.
April 15, 2025 11:34PM PDT
Active - The April Release is being rescheduled for a later date.
April 15, 2025 6:08PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.
April 15, 2025 6:09PM PDT
Active - Release has begun.
March 17, 2025 11:32AM PDT
Investigating - A subset of users are encountering errors when connecting to their VDLAP service endpoint.
March 17, 2025 1:14PM PDT
Resolved - VLDAP Service has been restored for all users.