OneLogin EU Status

Wed Apr 16 2025 06:58:03 GMT+0000 (Coordinated Universal Time)

April Release Scheduled for Tonight

April 15, 2025 6:10PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.

April 15, 2025 6:10PM PDT
Active - Release has begun.

April 15, 2025 11:33PM PDT
Active - The April Release is being rescheduled for a later date.

April 15, 2025 11:58PM PDT
Completed - This maintenance period is done.


Wed Apr 16 2025 06:33:58 GMT+0000 (Coordinated Universal Time)

April Release Scheduled for Tonight

April 15, 2025 6:10PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.

April 15, 2025 6:10PM PDT
Active - Release has begun.

April 15, 2025 11:33PM PDT
Active - The April Release is being rescheduled for a later date.


Wed Apr 16 2025 01:10:17 GMT+0000 (Coordinated Universal Time)

April Release Scheduled for Tonight

April 15, 2025 6:10PM PDT
Scheduled - April Release is scheduled for tonight, April 15 , 2025 from 6:00 pm to 11:30 pm Pacific Time. No downtime is expected for any of our services. We suggest not making any major changes until the maintenance window is completed.

April 15, 2025 6:10PM PDT
Active - Release has begun.


Tue Apr 08 2025 06:59:24 GMT+0000 (Coordinated Universal Time)

OneLogin Engineers have identified issues with Directory connectors and we are working on restoring the service

April 7, 2025 11:16PM PDT
Investigating - OneLogin Engineers have identified issues with Directory connectors and we are working on restoring the service

April 7, 2025 11:59PM PDT
Resolved - The issue has been resolved.


Tue Apr 08 2025 06:59:24 GMT+0000 (Coordinated Universal Time)

Onelogin Engineers have identified issues with Directory connectors and we are working on restoring the service

April 7, 2025 11:16PM PDT
Investigating - Onelogin Engineers have identified issues with Directory connectors and we are working on restoring the service

April 7, 2025 11:59PM PDT
Resolved - The issue has been resolved.


Tue Apr 08 2025 06:16:00 GMT+0000 (Coordinated Universal Time)

Onelogin Engineers have identified issues with Directory connectors and we are working on restoring the service

April 7, 2025 11:16PM PDT
Investigating - Onelogin Engineers have identified issues with Directory connectors and we are working on restoring the service


Tue Apr 08 2025 06:16:09 GMT+0000 (Coordinated Universal Time)

Onelogin Engineers have identified issues with Directory syncs and we are working on restoring the service

April 7, 2025 11:16PM PDT
Investigating - Onelogin Engineers have identified issues with Directory syncs and we are working on restoring the service


Sat Mar 22 2025 07:00:52 GMT+0000 (Coordinated Universal Time)

Started: Scheduled DB Maintenance Notification from OneLogin EU Status

March 18, 2025 11:15PM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the EU Shard on March 22, 2025, from 00:30 a.m. to 7:00 a.m. UTC.

During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:

Any administrative tasks, including:
- Creating/Deleting/Updating users
- Any API Calls performing Create/Update/Delete operations
- First logins by new users
- Logins to a OneLogin Desktop/Desktop Pro Tray app
-- Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful
-Updates to user profiles including:
-- Adding/Removing authentication factors
-- Changing/Resetting passwords
-- Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 5:31PM PDT
Active - The migration of the main database to Aurora in the EU Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.

The following actions will fail to complete:

Any administrative tasks, including:

Creating/Deleting/Updating users

Any API Calls performing Create/Update/Delete operations

First logins by new users

Logins to a OneLogin Desktop/Desktop Pro Tray app

Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful

Updates to user profiles including:

Adding/Removing authentication factors

Changing/Resetting passwords

Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 7:26PM PDT
Active - The OneLogin EU Database is currently in Read-Only mode.

The migration of the main database to Aurora in the EU Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.

March 21, 2025 8:44PM PDT
Active - The OneLogin EU Aurora Database is live and has been put into Read-Write mode.

Please refrain from performing configuration or user updates while our QA teams are verifying the proper functioning of the database.

QA testing is expected to be completed by 7:00 a.m. UTC. A status update will be sent confirming completion of QA testing and closing the maintenance period.

March 22, 2025 12:00AM PDT
Completed - The Schedule DB Maintenance in OneLogin EU is complete as of 07:00 a.m. UTC. The OneLogin EU Aurora Database is live and is operating in Read-Write mode.

You may now safely resume all normal activities, including configuration and user updates via the UI and REST API.

Queued tasks related to backend operations, such as directory synchronization and application provisioning, are being processed and should be completed shortly.


Sat Mar 22 2025 03:44:03 GMT+0000 (Coordinated Universal Time)

Started: Scheduled DB Maintenance Notification from OneLogin EU Status

March 18, 2025 11:15PM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the EU Shard on March 22, 2025, from 00:30 a.m. to 7:00 a.m. UTC.

During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:

Any administrative tasks, including:
- Creating/Deleting/Updating users
- Any API Calls performing Create/Update/Delete operations
- First logins by new users
- Logins to a OneLogin Desktop/Desktop Pro Tray app
-- Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful
-Updates to user profiles including:
-- Adding/Removing authentication factors
-- Changing/Resetting passwords
-- Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 5:31PM PDT
Active - The migration of the main database to Aurora in the EU Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.

The following actions will fail to complete:

Any administrative tasks, including:

Creating/Deleting/Updating users

Any API Calls performing Create/Update/Delete operations

First logins by new users

Logins to a OneLogin Desktop/Desktop Pro Tray app

Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful

Updates to user profiles including:

Adding/Removing authentication factors

Changing/Resetting passwords

Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 7:26PM PDT
Active - The OneLogin EU Database is currently in Read-Only mode.

The migration of the main database to Aurora in the EU Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.

March 21, 2025 8:44PM PDT
Active - The OneLogin EU Aurora Database is live and has been put into Read-Write mode.

Please refrain from performing configuration or user updates while our QA teams are verifying the proper functioning of the database.

QA testing is expected to be completed by 7:00 a.m. UTC. A status update will be sent confirming completion of QA testing and closing the maintenance period.


Sat Mar 22 2025 02:26:05 GMT+0000 (Coordinated Universal Time)

Started: Scheduled DB Maintenance Notification from OneLogin EU Status

March 18, 2025 11:15PM PDT
Scheduled - This is a reminder that we will be performing a migration of the main database to Aurora in the EU Shard on March 22, 2025, from 00:30 a.m. to 7:00 a.m. UTC.

During this period, the database is scheduled to be in read-only mode from 00:30 a.m. to 4:30 a.m. UTC and the following actions will fail to complete:

Any administrative tasks, including:
- Creating/Deleting/Updating users
- Any API Calls performing Create/Update/Delete operations
- First logins by new users
- Logins to a OneLogin Desktop/Desktop Pro Tray app
-- Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful
-Updates to user profiles including:
-- Adding/Removing authentication factors
-- Changing/Resetting passwords
-- Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 5:31PM PDT
Active - The migration of the main database to Aurora in the EU Shard has begun. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.

The following actions will fail to complete:

Any administrative tasks, including:

Creating/Deleting/Updating users

Any API Calls performing Create/Update/Delete operations

First logins by new users

Logins to a OneLogin Desktop/Desktop Pro Tray app

Logins to the Desktop and to the OneLogin Portal using OneLogin Desktop/OneLogin Desktop Pro will be successful

Updates to user profiles including:

Adding/Removing authentication factors

Changing/Resetting passwords

Adding Personal apps

We highly recommend that you do not perform the above actions during the maintenance window, as they may generate failures or errors. A retry after the database is out of read-only mode should resolve the issue.

Please Note: Backend operations that involve database updates such as directory synchronization and application provisioning will be queued and processed after maintenance is completed.

March 21, 2025 7:26PM PDT
Active - The OneLogin EU Database is currently in Read-Only mode.

The migration of the main database to Aurora in the EU Shard is continuing. During this period, the database is scheduled to be in read-only mode until approximately 4:30 a.m. UTC.