Apr 18, 17:22 UTC
Completed - We are canceling the maintenance scheduled in our SE-STO (Stockholm) data center for 29 April 2025, 01:00 UTC that was expected to be completed on 29 April 2025, 05:00 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 14, 21:58 UTC
Scheduled - We will be performing network maintenance in our SE-STO (Stockholm) data center between 01:00 UTC and 05:00 UTC on April 29, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 18, 17:22 UTC
Completed - We are canceling the maintenance scheduled in our IT-MIL (Milan) data center for 24 April 2025, 04:00 UTC that was expected to be completed on 24 April 2025, 08:00 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 8, 12:17 UTC
Scheduled - We will be performing network maintenance in our IT-MIL (Milan) data center between 04:00 UTC and 08:00 UTC on April 24, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 18, 17:21 UTC
Completed - We are canceling the maintenance scheduled in our IN-MAA (Chennai) data center for 23 April 2025, 18:30 UTC that was expected to be completed on 23 April 2025, 22:30 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 10, 12:04 UTC
Update - We are updating the schedule for the maintenance to a slightly earlier timeframe. We will now be performing network maintenance in our IN-MAA (Chennai) data center between 18:30 UTC and 22:30 UTC on April 23, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 8, 12:16 UTC
Scheduled - Updated Schedule: We will be performing network maintenance in our IN-MAA (Chennai) data center between 18:30 UTC and 22:30 UTC on April 23, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 18, 17:19 UTC
Completed - We are canceling the maintenance scheduled in our US-SEA (Seattle) data center for 21 April 2025, 10:00 UTC that was expected to be completed on 21 April 2025, 14:00 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 8, 12:13 UTC
Scheduled - We will be performing network maintenance in our US-SEA (Seattle) data center between 10:00 UTC and 14:00 UTC on April 21, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 18, 17:19 UTC
Completed - We are canceling the maintenance scheduled in our US-LAX (Los Angeles) data center for 23 April 2025, 00:00 UTC that was expected to be completed on 23 April 2025, 04:00 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 8, 12:15 UTC
Scheduled - We will be performing network maintenance in our US-LAX (Los Angeles) data center between 00:00 UTC and 04:00 UTC on April 23, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 17, 21:16 UTC
Completed - We are canceling the maintenance scheduled in our AU-MEL (Melbourne) data center for 18 April 2025, 02:00 UTC that was expected to be completed on 18 April 2025, 06:00 UTC. It will be rescheduled to a later date that will be communicated in advance.
Apr 3, 23:27 UTC
Scheduled - We will be performing network maintenance in our AU-MEL (Melbourne) data center between 02:00 UTC and 06:00 UTC on April 18, 2025. Although we do not anticipate any impact, during this time there may be brief network connectivity disruptions.
Apr 8, 14:47 UTC
Resolved - We have not observed any additional issues following the move to monitoring on this event, and this can be considered resolved.
Apr 8, 13:47 UTC
Update - We are continuing to monitor for any further issues.
Apr 8, 13:22 UTC
Monitoring - A fix has been implemented, and jobs in Distributed Compute regions are processing again. We will continue to monitor for further impact.
Please contact us at 855-454-6633 (+1-609-380-7100 Intl.) or open a Support ticket if you are having issues.
Apr 8, 12:22 UTC
Investigating - Our team is investigating an emerging service issue affecting the ability to process jobs in all Distributed Compute regions. We will share additional updates as we have more information.
Apr 17, 19:40 UTC
Resolved - We have not observed any additional issues following the move to monitoring on this event, and this can be considered resolved.
Apr 8, 13:47 UTC
Update - We are continuing to monitor for any further issues.
Apr 8, 13:22 UTC
Monitoring - A fix has been implemented, and jobs in Distributed Compute regions are processing again. We will continue to monitor for further impact.
Please contact us at 855-454-6633 (+1-609-380-7100 Intl.) or open a Support ticket if you are having issues.
Apr 8, 12:22 UTC
Investigating - Our team is investigating an emerging service issue affecting the ability to process jobs in all Distributed Compute regions. We will share additional updates as we have more information.
Apr 17, 14:44 UTC
Resolved - We haven’t observed any additional connectivity issues in our multiple data centers, and will now consider this incident resolved. During the impact window, we did not experience issues with Cloud Manager and API. If you continue to experience problems, please open a Support ticket for assistance.
Apr 17, 03:31 UTC
Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected].
Apr 17, 01:02 UTC
Update - We are continuing to work on a resolution for this issue. Subsequent updates around mitigation status will be posted as progress is made.
Apr 16, 23:08 UTC
Identified - After performing mitigation actions we became aware the issue is still occurring; the issue is identified and a fix is being implemented.
Apr 16, 22:39 UTC
Monitoring - At this time we have been able to correct the issues affecting connectivity. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Apr 16, 22:16 UTC
Identified - We've identified a root cause and are applying a mitigation as quickly as possible. We'll continue to post updates as this incident develops.
Apr 16, 21:25 UTC
Update - We are working quickly on mitigating this issue. We will share additional updates as we have more information.
Apr 16, 20:35 UTC
Investigating - Our team is investigating an emerging service issue affecting connectivity in multiple regions. We will share additional updates as we have more information.
Apr 17, 03:31 UTC
Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected].
Apr 17, 01:02 UTC
Update - We are continuing to work on a resolution for this issue. Subsequent updates around mitigation status will be posted as progress is made.
Apr 16, 23:08 UTC
Identified - After performing mitigation actions we became aware the issue is still occurring; the issue is identified and a fix is being implemented.
Apr 16, 22:39 UTC
Monitoring - At this time we have been able to correct the issues affecting connectivity. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Apr 16, 22:16 UTC
Identified - We've identified a root cause and are applying a mitigation as quickly as possible. We'll continue to post updates as this incident develops.
Apr 16, 21:25 UTC
Update - We are working quickly on mitigating this issue. We will share additional updates as we have more information.
Apr 16, 20:35 UTC
Investigating - Our team is investigating an emerging service issue affecting connectivity in multiple regions. We will share additional updates as we have more information.