Apr 16, 12:36 UTC
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Apr 16, 12:07 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Apr 16, 10:10 UTC
Investigating - We are actively investigating reports that some activation links for enterprise trial accounts may not be working as expected. Affected users are unable to complete account setup via the emailed link. This issue is limited to enterprise trial customers.
Our engineers are working to resolve the issue and will provide another update shortly.
Apr 16, 12:07 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Apr 16, 10:10 UTC
Investigating - We are actively investigating reports that some activation links for enterprise trial accounts may not be working as expected. Affected users are unable to complete account setup via the emailed link. This issue is limited to enterprise trial customers.
Our engineers are working to resolve the issue and will provide another update shortly.
Apr 16, 10:10 UTC
Investigating - We are actively investigating reports that some activation links for enterprise trial accounts may not be working as expected. Affected users are unable to complete account setup via the emailed link. This issue is limited to enterprise trial customers.
Our engineers are working to resolve the issue and will provide another update shortly.
Apr 16, 10:10 UTC
Investigating - We are actively investigating reports that some activation links for provisioned users may not be working as expected.
Our engineers are working to resolve the issue and will provide another update shortly.
Apr 3, 18:00 UTC
Resolved - A server configuration change was deployed recently that caused frontend applications to stop working. The change was rolled back, and applications are now working normally.
We have confirmed that the issue has been resolved, and all systems are 100% operational at this time.
Apr 3, 17:09 UTC
Monitoring - Our engineers identified a server configuration change that was deployed recently, causing frontend applications to stop working. The change was rolled back, and applications are now working normally.
We will continue to monitor the situation and will provide a final update shortly.
Apr 3, 16:47 UTC
Investigating - We are actively investigating reports that multiple LastPass Services are unavailable, our engineers are working to resolve the issue and will provide another update shortly.
Apr 3, 17:09 UTC
Monitoring - Our engineers identified a server configuration change that was deployed recently, causing frontend applications to stop working. The change was rolled back, and applications are now working normally.
We will continue to monitor the situation and will provide a final update shortly.
Apr 3, 16:47 UTC
Investigating - We are actively investigating reports that multiple LastPass Services are unavailable, our engineers are working to resolve the issue and will provide another update shortly.
Apr 3, 16:47 UTC
Investigating - We are actively investigating reports that multiple LastPass Services are unavailable, our engineers are working to resolve the issue and will provide another update shortly.
Apr 1, 14:05 UTC
Resolved - We have confirmed that the issue has been resolved completely, and all systems are 100% operational at this time. Our engineers identified an issue with the caching layer data base which was causing performance delays when attempting to load the download website, this has been corrected, and load times are now normal.
Apr 1, 13:22 UTC
Monitoring - Our engineers have identified an issue with the Redis caching layer which was causing performance delays when attempting to load the download website.
This issue has been resolved, and we are seeing page load times return to normal. We will continue to actively monitor the resolution and will provide another update shortly.
Apr 1, 13:04 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Apr 1, 11:32 UTC
Investigating - We are actively investigating reports that when attempting to download software (such as the LastPass extension) directly from the LastPass website, customers are experiencing performance delays which is causing the web page to load slowly.
All other services remain unaffected.
Apr 1, 13:22 UTC
Monitoring - Our engineers have identified an issue with the Redis caching layer which was causing performance delays when attempting to load the download website.
This issue has been resolved, and we are seeing page load times return to normal. We will continue to actively monitor the resolution and will provide another update shortly.
Apr 1, 13:04 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Apr 1, 11:32 UTC
Investigating - We are actively investigating reports that when attempting to download software (such as the LastPass extension) directly from the LastPass website, customers are experiencing performance delays which is causing the web page to load slowly.
All other services remain unaffected.
Apr 1, 13:04 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Apr 1, 11:32 UTC
Investigating - We are actively investigating reports that when attempting to download software (such as the LastPass extension) directly from the LastPass website, customers are experiencing performance delays which is causing the web page to load slowly.
All other services remain unaffected.