Kickbox Status

Sat Mar 15 2025 06:00:21 GMT+0000 (Coordinated Universal Time)

API Important Security Upgrade: TLS Protocol version upgrade

Mar 15, 01:00 CDT
Completed - The scheduled maintenance has been completed.

Mar 15, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 11, 16:49 CDT
Scheduled - To ensure optimal security, we will be making adjustments to supported TLS ciphers.
The supported ciphers within the version TLSv1.2 and TLSv1.3 will be:

TLSv1.3:
- 0x13,0x01 TLS13_AES_128_GCM_SHA256
- 0x13,0x02 TLS13_AES_256_GCM_SHA384
- 0x13,0x03 TLS13_CHACHA20_POLY1305_SHA256

TLSv1.2:
- 0xC0,0x2B ECDHE-ECDSA-AES128-GCM-SHA256
- 0xC0,0x2F ECDHE-RSA-AES128-GCM-SHA256
- 0xC0,0x2C ECDHE-ECDSA-AES256-GCM-SHA384
- 0xC0,0x30 ECDHE-RSA-AES256-GCM-SHA384
- 0xCC,0xA9 ECDHE-ECDSA-CHACHA20-POLY1305
- 0xCC,0xA8 ECDHE-RSA-CHACHA20-POLY1305
- 0xCC,0xAA DHE_RSA_WITH_CHACHA20_POLY1305_SHA256

If you are using software, custom applications or APIs to connect to our services please ensure they are configured to use TLSv1.3 or TLSv1.2 and they support ciphers listed above.
In the majority of instances, no modifications are required.
For more information check out this link https://www.tenable.com/plugins/nessus/159543


Sat Mar 15 2025 05:00:21 GMT+0000 (Coordinated Universal Time)

API Important Security Upgrade: TLS Protocol version upgrade

Mar 15, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 11, 16:49 CDT
Scheduled - To ensure optimal security, we will be making adjustments to supported TLS ciphers.
The supported ciphers within the version TLSv1.2 and TLSv1.3 will be:

TLSv1.3:
- 0x13,0x01 TLS13_AES_128_GCM_SHA256
- 0x13,0x02 TLS13_AES_256_GCM_SHA384
- 0x13,0x03 TLS13_CHACHA20_POLY1305_SHA256

TLSv1.2:
- 0xC0,0x2B ECDHE-ECDSA-AES128-GCM-SHA256
- 0xC0,0x2F ECDHE-RSA-AES128-GCM-SHA256
- 0xC0,0x2C ECDHE-ECDSA-AES256-GCM-SHA384
- 0xC0,0x30 ECDHE-RSA-AES256-GCM-SHA384
- 0xCC,0xA9 ECDHE-ECDSA-CHACHA20-POLY1305
- 0xCC,0xA8 ECDHE-RSA-CHACHA20-POLY1305
- 0xCC,0xAA DHE_RSA_WITH_CHACHA20_POLY1305_SHA256

If you are using software, custom applications or APIs to connect to our services please ensure they are configured to use TLSv1.3 or TLSv1.2 and they support ciphers listed above.
In the majority of instances, no modifications are required.
For more information check out this link https://www.tenable.com/plugins/nessus/159543


Fri Feb 21 2025 13:14:23 GMT+0000 (Coordinated Universal Time)

EU ONLY - System Outage

Feb 21, 07:14 CST
Resolved - This incident has been resolved.

Feb 21, 07:14 CST
Update - We are continuing to investigate this issue.

Feb 21, 06:24 CST
Investigating - Currently investigating an issue that is causing an outage on our EU instances.


Fri Feb 21 2025 12:24:54 GMT+0000 (Coordinated Universal Time)

EU ONLY - System Outage

Feb 21, 06:24 CST
Investigating - Currently investigating an issue that is causing an outage on our EU instances.


Sat Feb 08 2025 12:00:21 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance

Feb 8, 06:00 CST
Completed - The scheduled maintenance has been completed.

Feb 8, 01:19 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Feb 8, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 7, 10:08 CST
Update - We will be undergoing scheduled maintenance during this time.

Feb 7, 10:07 CST
Scheduled - We will be undergoing scheduled maintenance during this time.


Sat Feb 08 2025 06:00:21 GMT+0000 (Coordinated Universal Time)

Scheduled Maintenance

Feb 8, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 7, 10:08 CST
Update - We will be undergoing scheduled maintenance during this time.

Feb 7, 10:07 CST
Scheduled - We will be undergoing scheduled maintenance during this time.


Wed Feb 10 2021 21:54:29 GMT+0000 (Coordinated Universal Time)

List Uploads Failing

Feb 10, 15:54 CST
Resolved - List uploading has resumed normal operation.

Feb 10, 14:42 CST
Identified - Our upload provider, Filestack, is experiencing an outage. As such, list uploads are failing. Filestack's outage status can be tracked here: https://status.filestack.com/incidents/hcyc09btgtxj. We will keep this status page updated accordingly.

Feb 10, 14:38 CST
Investigating - We are investigating an issue with an upstream provider


Sun Mar 06 2022 20:37:49 GMT+0000 (Coordinated Universal Time)

Web App Outage

Mar 6, 14:37 CST
Resolved - All services are now working normally.
Cached data in redis does not appear to have been properly cleared. This resulted in a scenario where these appliances ran out of memory.
Engineering strategies are currently being developed to ensure a similar issue does not occur in the future.

Mar 6, 14:05 CST
Monitoring - Services have been restored and engineers will begin monitoring duties.

Mar 6, 13:25 CST
Update - We are continuing to investigate this issue.

Mar 6, 13:10 CST
Update - We are continuing to investigate this issue.

Mar 6, 11:05 CST
Investigating - We are currently investigating an issue where some users cannot sign into the web application.
Currently making adjustments that may prevent web app usage for all users.


Sun Nov 20 2022 04:00:35 GMT+0000 (Coordinated Universal Time)

Routine Databsae Maintenance

Nov 19, 22:00 CST
Completed - The scheduled maintenance has been completed.

Nov 19, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 16, 13:57 CST
Scheduled - We will be performing routine database maintenance Sunday November 19 at 02:00 UTC.

We expect minimal downtime, but API users in particular may notice some failed requests as our database restarts.


Sun Jan 22 2023 04:01:45 GMT+0000 (Coordinated Universal Time)

Scheduled Database Maintenance

Jan 21, 22:01 CST
Completed - The scheduled maintenance has been completed.

Jan 21, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 19, 16:58 CST
Scheduled - We will be performing routine database maintenance.

We expect minimal downtime, but please expect some interruption in service for a few minutes.