Apr 19, 20:51 MDT
Resolved - This issue has been resolved and service has now returned to normal.
Apr 19, 20:12 MDT
Update - We are currently in the process of implementing a fix for this issue.
Apr 19, 18:10 MDT
Identified - We have identified an issue affecting the Active Directory Integration Sync and Import services, including Active Directory Delegated Authentication.
This issue affects users, user updates, and password changes are not syncing between JumpCloud and Active directory, as well as delegated authentication to Active Directory.
In the meantime, if your users are unable to authenticate because you have delegated authentication enabled for your users, please review the following article for steps on disabling delegated authentication.
https://jumpcloud.com/support/adi-use-ad-delegated-authentication#disabling-delegated-authentication-for-users
Apr 19, 17:42 MDT
Investigating - The Active Directory Integration Service was found encountering errors and we are investigating the issue.
Apr 19, 20:12 MDT
Update - We are currently in the process of implementing a fix for this issue.
Apr 19, 18:10 MDT
Identified - We have identified an issue affecting the Active Directory Integration Sync and Import services, including Active Directory Delegated Authentication.
This issue affects users, user updates, and password changes are not syncing between JumpCloud and Active directory, as well as delegated authentication to Active Directory.
In the meantime, if your users are unable to authenticate because you have delegated authentication enabled for your users, please review the following article for steps on disabling delegated authentication.
https://jumpcloud.com/support/adi-use-ad-delegated-authentication#disabling-delegated-authentication-for-users
Apr 19, 17:42 MDT
Investigating - The Active Directory Integration Service was found encountering errors and we are investigating the issue.
Apr 19, 18:10 MDT
Identified - We have identified an issue affecting the Active Directory Integration Sync and Import services, including Active Directory Delegated Authentication.
This issue affects users, user updates, and password changes are not syncing between JumpCloud and Active directory, as well as delegated authentication to Active Directory.
In the meantime, if your users are unable to authenticate because you have delegated authentication enabled for your users, please review the following article for steps on disabling delegated authentication.
https://jumpcloud.com/support/adi-use-ad-delegated-authentication#disabling-delegated-authentication-for-users
Apr 19, 17:42 MDT
Investigating - The Active Directory Integration Service was found encountering errors and we are investigating the issue.
Apr 19, 17:42 MDT
Investigating - The Active Directory Integration Service was found encountering errors and we are investigating the issue.
Apr 16, 18:11 MDT
Resolved - This incident has been resolved.
Apr 16, 18:05 MDT
Identified - We believe we have identified the issue that was impacting the distribution of the Password Manager enrollment emails. We are currently working on implementing a fix.
Apr 16, 16:06 MDT
Update - We are currently investigating an issue involving the distribution of Password Manager enrollment emails. We are investigating the cause of the issue currently, and will update the status event once resolved.
Apr 16, 15:53 MDT
Investigating - We are currently investigating an issue with the Password Manager notifications part of our platform.
Apr 16, 18:05 MDT
Identified - We believe we have identified the issue that was impacting the distribution of the Password Manager enrollment emails. We are currently working on implementing a fix.
Apr 16, 16:06 MDT
Update - We are currently investigating an issue involving the distribution of Password Manager enrollment emails. We are investigating the cause of the issue currently, and will update the status event once resolved.
Apr 16, 15:53 MDT
Investigating - We are currently investigating an issue with the Password Manager notifications part of our platform.
Apr 16, 16:06 MDT
Update - We are currently investigating an issue involving the distribution of Password Manager enrollment emails. We are investigating the cause of the issue currently, and will update the status event once resolved.
Apr 16, 15:53 MDT
Investigating - We are currently investigating an issue with the Password Manager notifications part of our platform.
Apr 16, 15:53 MDT
Investigating - We are currently investigating an issue with the Password Manager notifications part of our platform.
Apr 9, 21:26 MDT
Resolved - This incident has been resolved.
Apr 9, 19:21 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 16:33 MDT
Investigating - We are currently observing elevated error rates in the management of iOS devices. This may manifest for administrators as missing MDM tabs, impaired policy functionality, and failures in executing MDM commands.
Apr 9, 19:21 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 16:33 MDT
Investigating - We are currently observing elevated error rates in the management of iOS devices. This may manifest for administrators as missing MDM tabs, impaired policy functionality, and failures in executing MDM commands.