Mar 31, 12:00 CEST
Resolved - Some users may have experienced unexpected errors or general performance issues for about 14 minutes from 12:02 PM CET on Monday March 31.
The issue was resolved at 12:16PM.
We apologize for any inconvenience this issue may have caused.
Mar 2, 07:00 CET
Completed - The scheduled maintenance has been completed.
Mar 2, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 11:42 CET
Scheduled - We are performing a maintenance that will affect core itslearning functionality in the early morning of March 2. We are expecting around 10 min of unavailability of systems related to file storage and imports during this period.
Mar 2, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 11:42 CET
Scheduled - We are performing a maintenance that will affect core itslearning functionality in the early morning of March 2. We are expecting around 10 min of unavailability of systems related to file storage and imports during this period.
Jan 30, 11:23 CET
Resolved - The issue has been resolved.
We apologize for any inconvenience this issue may have caused.
Jan 30, 11:04 CET
Monitoring - We have implemented a fix.
Jan 30, 10:59 CET
Investigating - We are aware of an issue that affects the Survey feature. We are investigating the issue.
Jan 30, 11:04 CET
Monitoring - We have implemented a fix.
Jan 30, 10:59 CET
Investigating - We are aware of an issue that affects the Survey feature. We are investigating the issue.
Jan 30, 10:59 CET
Investigating - We are aware of an issue that affects the Survey feature. We are investigating the issue.
Jun 21, 09:20 CEST
Resolved - The degraded performance lasted for about 1.5 hours. We will continue to look into the data from the incident.
Jun 20, 21:48 CEST
Monitoring - We are experiencing degraded performance in parts of our application. Some users may notice some pages are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.
Jul 5, 13:38 CEST
Resolved - The issue is resolved. We apologize for any inconvenience this issue may have caused.
Jul 5, 13:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 5, 12:54 CEST
Update - We are working on a fix for the issue.
Jul 5, 09:26 CEST
Identified - We have identified the cause of the issue, and are working on a solution.
Jul 4, 15:13 CEST
Update - The issue is still under investigation.
Jul 4, 13:40 CEST
Investigating - We are aware that some customers are not able to open/play SCORM packages via the SCORM player.
We are investigating the issue.
Jul 8, 16:36 CEST
Resolved - A fix has been applied to make the report available.
For the moment we have deactivated the field "licensed users". This field with be re-enabled when the underlying issue is fully resolved.
Update July 9: The licensed users field has been re-enabled.
Jul 8, 16:20 CEST
Identified - We are working on a fix for the issue.
Jul 8, 14:35 CEST
Investigating - We are aware of an issue that prevents the Logins report from opening.
We are investigating the issue.
Jul 12, 21:32 CEST
Resolved - This incident has been resolved.
Jul 12, 17:49 CEST
Update - We're experiencing configuration issue that is causing library and extensions to be unavailable. We're working on the fix
Jul 12, 17:41 CEST
Identified - We are experiencing degraded performance in parts of our application. Some users may notice some pages are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.