Iron.io Status

Thu Feb 07 2019 19:20:10 GMT+0000 (Coordinated Universal Time)

Maintenance work: IronWorker backend

Feb 7, 11:20 PST
Completed - The scheduled maintenance has been completed.

Feb 7, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 7, 05:50 PST
Scheduled - We will be undergoing scheduled maintenance during this time.


Tue May 14 2019 23:50:02 GMT+0000 (Coordinated Universal Time)

IronWorker Degraded Performance

May 14, 16:50 PDT
Resolved - The migration has completed and service has returned to normal.

May 14, 15:20 PDT
Update - Migration is still in progress. This is taking more time than expected but we're monitoring it closely.

May 14, 14:12 PDT
Update - We are continuing to work on a fix for this issue.

May 14, 14:10 PDT
Identified - Due to a database upgrade issue, a portion of our IronWorker customers are experiencing issues with certain API commands. We've identified the issue and are in the process of resolving.


Tue Jul 02 2019 23:41:40 GMT+0000 (Coordinated Universal Time)

IronWorker Upgrade

Jul 2, 16:41 PDT
Completed - The scheduled maintenance has been completed.

May 21, 10:47 PDT
Scheduled - We'll be performing a planned upgrade of IronWorker on May 23rd at midnight.

During this time, one API call will be unavailable: GET /projects/{Project ID}/tasks/{Task ID}
All other API requests will be available, so tasks will continue to be queued and run.


Tue Jul 09 2019 22:51:05 GMT+0000 (Coordinated Universal Time)

IronCache Issue

Jul 9, 15:51 PDT
Resolved - This incident has been resolved.

Jul 9, 15:49 PDT
Identified - The issue has been identified and a fix is being implemented.

Jul 9, 14:17 PDT
Investigating - We are currently investigating this issue.


Wed Jul 17 2019 07:34:53 GMT+0000 (Coordinated Universal Time)

Iron Infrastructure Improvements

Jul 17, 00:34 PDT
Completed - The scheduled maintenance has been completed.

Jul 17, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 18, 12:45 PDT
Scheduled - This maintenance should not generate any downtime, but services may be taken down for up to an hour in an emergency situation. In the case of necessary downtime, another notification will be sent out.

We're migrating the rest of our third-party hosted MongoDB services to Amazon's DocumentDB. We've been working closely with the AWS team to make this happen.

The internal benefits are heightened security by moving yet another service under the AWS Cloud Security umbrella. Externally, there will be a small performance benefit for our customers as we'll be dealing with a lower latency network configuration and an optimized query engine.

We appreciate your support as we make moves to improve the Iron platform!


Mon Jul 29 2019 09:16:45 GMT+0000 (Coordinated Universal Time)

IronCache Infrastructure Improvements

Jul 29, 02:16 PDT
Completed - The scheduled maintenance has been completed.

Jul 29, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 24, 15:19 PDT
Scheduled - This maintenance should not generate any downtime, but services may be taken down for up to an hour in an emergency situation. In the case of necessary downtime, another notification will be sent out.

We're migrating IronCache service to Amazon's DocumentDB. We've been working closely with the AWS team to make this happen.

The internal benefits are heightened security by moving yet another service under the AWS Cloud Security umbrella. Externally, there will be a small performance benefit for our customers as we'll be dealing with a lower latency network configuration and an optimized query engine.


Fri Oct 25 2019 11:53:35 GMT+0000 (Coordinated Universal Time)

IronCache Issue

Oct 25, 04:53 PDT
Resolved - This incident has been resolved.

Oct 25, 04:53 PDT
Identified - The issue has been identified and a fix is being implemented.

Oct 25, 04:00 PDT
Investigating - We are currently investigating this issue.


Thu Apr 30 2020 23:00:00 GMT+0000 (Coordinated Universal Time)

IronWorker Degraded Performance

Apr 30, 16:00 PDT
Resolved - On May 1, at 11 am UTC we identified the issue with our autoscale functionality: there were errors while starting our IronWorker service on new instances but it was working fine on existing ones. After investigating into the errors thrown, we found the issue was happening while pulling our docker images from DockerHub. The root cause was problems on dockerhub side information about which you can find on their status page: https://status.docker.com/

In order to resolve the issue, we have manually launched our service on new instances and temporarily disabled the autoscale functionality.


Thu Dec 10 2020 15:01:30 GMT+0000 (Coordinated Universal Time)

IronMQ Infrastructure Improvements

Dec 10, 07:01 PST
Completed - The scheduled maintenance has been completed.

Dec 10, 03:21 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 10, 03:20 PST
Scheduled - During the maintenance, none of the messages will be lost and there will be no downtime.


Wed Mar 03 2021 09:30:00 GMT+0000 (Coordinated Universal Time)

Database Upgrade

Mar 3, 01:30 PST
Resolved - Amazon performed an upgrade of our PostgreSQL DB version. This DB stores logins, passwords, tokens and other information about our customers. While upgrading they shutted down the database instance, performed the upgrade, and restarted the database instance. As a result, you could see HTTP 401 errors in your logs between 09:28 am UTC and 09:45 am UTC.

Here is more information: https://forums.aws.amazon.com/ann.jspa?annID=8176