Mar 8, 08:00 PST
Completed - The scheduled maintenance has been completed.
Mar 8, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:50 PST
Scheduled - We will be performing several important updates on the HTML editor used for creating Marketing emails and templates. This will not affect any saved emails or templates, but the editors might be unavailable for a short period. While we’ve scheduled a 2-hour maintenance window, we don’t expect any downtime to be more than a few minutes. You might also experience some slower-than-usual response time during the maintenance window. Journeys that use these emails and templates will not be impacted.
Mar 8, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:50 PST
Scheduled - We will be performing several important updates on the HTML editor used for creating Marketing emails and templates. This will not affect any saved emails or templates, but the editors might be unavailable for a short period. While we’ve scheduled a 2-hour maintenance window, we don’t expect any downtime to be more than a few minutes. You might also experience some slower-than-usual response time during the maintenance window. Journeys that use these emails and templates will not be impacted.
Jan 31, 22:15 PST
Completed - The scheduled maintenance has been completed.
Jan 31, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 15:05 PST
Scheduled - We will be performing a planned maintenance activity on our AppConnect platform infrastructure. During this maintenance window, AppConnect will be placed into maintenance mode. No data loss is expected during this activity. All requests and jobs will be successfully received and processed throughout the maintenance window but may experience up to a 10 minute delay in processing.
Jan 31, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 15:05 PST
Scheduled - We will be performing a planned maintenance activity on our AppConnect platform infrastructure. During this maintenance window, AppConnect will be placed into maintenance mode. No data loss is expected during this activity. All requests and jobs will be successfully received and processed throughout the maintenance window but may experience up to a 10 minute delay in processing.
Aug 4, 12:33 PDT
Resolved - This incident has been resolved.
Aug 4, 11:26 PDT
Investigating - We've experiencing errors on the email creation components of our Marketing application affecting the design steps within email creation. The CRM and Support application, along with the other Marketing application features, are unaffected.
Aug 19, 10:01 PDT
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 16:31 PDT
Scheduled - We will be performing updates to the databases supporting the Insightly application and API for a maximum period of 1 hour. This work will start at 9am Pacific and conclude by 10:00am Pacific on Saturday, August 19th, 2023. During this time the application and APIs may have intermittent availability.
Aug 22, 21:09 PDT
Resolved - This incident has been resolved.
Aug 22, 20:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 22, 18:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 22, 16:12 PDT
Investigating - We are currently investigating a slow down in processing webhooks, audit log events, workflow automation actions, and search sync.
Sep 2, 00:31 PDT
Completed - The scheduled maintenance has been completed.
Sep 2, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 15:55 PDT
Scheduled - We will be performing a planned maintenance activity on our AppConnect platform infrastructure. The upgrade includes both security and bug-related fixes. During this maintenance window, AppConnect will be placed into maintenance mode. No data loss is expected during this activity. All requests and jobs will be successfully received and processed throughout the maintenance window but may experience up to a 1-minute delay in processing.
Sep 9, 10:41 PDT
Completed - The scheduled maintenance has been completed.
Sep 9, 09:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 9, 09:32 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 09:57 PDT
Scheduled - On Sep 9 2023, from 9:30AM - 11:30AM PDT, we will be performing a scheduled maintenance on the back-end billing components of the Insightly Platform. During this time there may be intermittent availability of the application and APIs. If you encounter any issues following this maintenance, please reach out to us through support.
Sep 25, 11:31 PDT
Resolved - This performance incident has been resolved, and services are back to normal operation.
Sep 25, 10:42 PDT
Monitoring - We have implemented an update to return performance to normal, and are continuing to monitor the results.
Sep 25, 10:07 PDT
Identified - We've identified a cause for the performance issue and have implemented a fix.
Sep 25, 09:18 PDT
Investigating - We are investigating a slowdown in application performance.