Apr 28, 13:10 IST
Resolved - Error rate increased for new transformations in Mumbai region. The issue started at 13:10 PM IST and lasted till 13:18 PM IST. During this time, the error rate for CDN miss requests increased. Issue was identified by our team and fixed.
Apr 9, 03:00 IST
Resolved - This incident has been resolved.
Apr 8, 23:44 IST
Update - We are continuing to monitor for any further issues.
Apr 8, 23:44 IST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 23:40 IST
Investigating - We are currently investigating this issue.
Apr 8, 23:45 IST
Resolved - This incident has been resolved.
Apr 8, 23:44 IST
Update - We are continuing to monitor for any further issues.
Apr 8, 23:44 IST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 23:40 IST
Investigating - We are currently investigating this issue.
Apr 8, 23:44 IST
Update - We are continuing to monitor for any further issues.
Apr 8, 23:44 IST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 23:40 IST
Investigating - We are currently investigating this issue.
Apr 8, 23:40 IST
Investigating - We are currently investigating this issue.
Jun 8, 14:00 IST
Resolved - The incident occurred between 10:25 IST (GMT +530) to 13:45 IST (GMT +530) where video processing times for new optimizations and transformations were elevated. Customers would have experienced timeouts, and slow video delivery during this time.
The root cause of the incident was identified at 11:00 IST (GMT +530) and a fix put in place later to bring down the processing and delivery times back to normal. Additional monitoring and failovers have been setup to mitigate the issue in the future.
Jun 14, 05:30 IST
Resolved - The incident occurred between 5:09AM - 5:39AM IST where because of temporary network connectivity issues within our network of servers, requests from external CDN customers using Frankfurt processing region, saw a high error rate and load times. The connectivity was restored and the traffic and error rates are now back to normal.
Sep 4, 07:00 IST
Resolved - Between 6:53 AM to 7:31 AM, 4th Sep 2022 IST, the error rate on the video delivery service increased. The issue has been fixed, and we are monitoring the service continuously.
Sep 9, 19:07 IST
Resolved - Error rate for uncached image requests increased between 17:25PM to 17:35 PM IST and 18:30PM to 18:35PM IST in Frankfurt region.
Oct 12, 08:30 IST
Resolved - Error rates were increased in Mumbai region for a few customers multiple times during the day. Issues lasted for 5-8 minutes. Incident happened at 8:40AM, 2:06PM, 3:09PM. Our team has identified the issue, and there are no ongoing errors. However, a permanent fix is still under development and will be deployed soon.
13 Oct 2022 issue timings
9:42 AM, 2:04 PM