Feb 12, 09:03 UTC
Resolved - We've restored the Forecast and Harvest services and are very sorry for the inconvenience this has caused.
Feb 12, 08:48 UTC
Monitoring - We've rolled out a fix and are monitoring the service.
Feb 12, 08:35 UTC
Identified - We've identified a problem with the database and are actively working on restoring the service.
Feb 12, 08:06 UTC
Investigating - We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.
Feb 12, 08:48 UTC
Monitoring - We've rolled out a fix and are monitoring the service.
Feb 12, 08:35 UTC
Identified - We've identified a problem with the database and are actively working on restoring the service.
Feb 12, 08:06 UTC
Investigating - We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.
Feb 12, 08:35 UTC
Identified - We've identified a problem with the database and are actively working on restoring the service.
Feb 12, 08:06 UTC
Investigating - We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.
Feb 12, 08:06 UTC
Investigating - We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.
Jul 26, 14:29 UTC
Resolved - Apologies to customers who saw errors on Harvest earlier today. Thanks for your patience while we resolved the performance issues.
Jul 26, 14:16 UTC
Monitoring - At this time we believe the performance issue from earlier in the day has been mitigated. The team continues to monitor Harvest performance for all customers.
Jul 26, 14:01 UTC
Update - Thanks for your patience while we continue to investigate the cause of the earlier issue, and carefully monitor Harvest performance for all customers.
Jul 26, 13:36 UTC
Investigating - We are investigating a performance issue which might have resulted in some customers seeing errors on Harvest. Thank you for your patience while we investigate the issue.
Aug 25, 11:18 UTC
Resolved - Forecast is back up and serving the correct certificate. This incident has been resolved. We're sorry for the inconvenience.
Aug 25, 11:08 UTC
Identified - Forecast is displaying an error page due to a problem with its SSL certificate. We are actively fixing the issue.
Sep 15, 12:19 UTC
Resolved - We have resolved the earlier issue which was impacting export and attachment functionality in Harvest. Apologies for the inconvenience this caused to our customers.
Sep 15, 11:54 UTC
Investigating - We are investigating an issue that is impacting exporting data from Harvest. Sorry for the inconvenience caused while we resolve this issue.
Oct 17, 11:16 UTC
Completed - We have completed the system maintenance at this time, and all Harvest customers should have access to Harvest again. Thanks for your patience while we performed this scheduled maintenance while we improved our infrastructure for all customers. Please let us know at [email protected] if you run into any issues with your Harvest access.
Oct 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:30 UTC
Scheduled - On Sunday October 17th, Harvest will be offline between 6am - 8am EDT for infrastructure maintenance. All of the details about this maintenance event are available on our blog at https://www.getharvest.com/blog/harvest-infrastructure-maintenance-on-october-17th-2021
Nov 2, 22:56 UTC
Resolved - A fix has been implemented by Mailgun and all our emails are now back on track. Thanks for your patience!
Nov 2, 22:46 UTC
Identified - Our email service provider Mailgun is having an incident with auth which is delaying the delivery of our emails. We apologize for the inconvenience. They are implementing a fix now, and we'll update this as soon as we have new information.
Dec 15, 17:03 UTC
Resolved - This incident has been resolved.
Dec 15, 16:32 UTC
Monitoring - Email delivery times have returned to normal for Harvest and Forecast. We are monitoring email delivery for any further issues.
Dec 15, 16:08 UTC
Identified - Email delivery times are improving for Harvest and Forecast. Our email provider has identified an issue that's causing the delays and working to resolve it.
Dec 15, 15:54 UTC
Investigating - We are investigating delays with email delivery from Harvest and Forecast.