Apr 29, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:16 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 14:16 MDT
Scheduled - On Tuesday, April 29th 2025, at 10:30PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
Apr 29, 22:30 MDT
Completed - The scheduled maintenance has been completed.
Apr 29, 20:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:14 MDT
Scheduled - On Tuesday, April 29th 2025, at 8:30PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
Apr 29, 20:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:14 MDT
Scheduled - On Tuesday, April 29th 2025, at 8:30PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
Apr 29, 17:55 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings OneMeeting PrimeGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Apr 29, 10:00 MDT
Resolved - This incident has been resolved.
Apr 29, 06:00 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 05:22 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Apr 29, 06:30 MDT
Completed - The scheduled maintenance has been completed.
Apr 29, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:11 MDT
Scheduled - On Tuesday, April 29th 2025, at 4:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
Apr 29, 06:00 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 05:22 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Apr 29, 05:22 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Apr 29, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:11 MDT
Scheduled - On Tuesday, April 29th 2025, at 4:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
Apr 27, 23:30 MDT
Completed - The scheduled maintenance has been completed.
Apr 27, 21:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:42 MDT
Scheduled - GovService release 558a is a fix release for Query Monitoring Rules released in 558 for all customers. We updated the Query Monitoring Rules (QMR) to automatically manage long-running queries. This is designed to improve overall performance and stability.
We removed the rule that queries consuming more than 15% CPU are automatically terminated.
We added two more rules.
New rules we added with this update
Queries consuming more than 15% CPU and running for more than 5 minutes are automatically terminated.
Queries consuming more than 80% CPU and running for more than 2 minutes are automatically terminated.
The existing rules that continue
Queries running for more than 10 minutes are automatically terminated.
Queries waiting in the queue for more than 20 minutes are automatically terminated.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.