Grafana Labs Status

Wed Apr 02 2025 17:08:58 GMT+0000 (Coordinated Universal Time)

Grafana Cloud: SAML UI Role mapping

Apr 2, 17:08 UTC
Identified - Engineering has identified additional issues that need to be addressed to fully resolve the SAML UI role mapping behavior for Hosted Grafana users. At this time, users may still encounter problems when attempting to apply changes to SAML role mappings.

A fix has been identified and is currently being implemented. We’ll share further updates as they become available.


Wed Apr 02 2025 06:32:52 GMT+0000 (Coordinated Universal Time)

Grafana Cloud: SAML UI Role Mapping

Apr 2, 06:32 UTC
Resolved - Engineering has released a fix and as of 0600 UTC, customers should no longer experience the inability to change SAML role mapping. At this time, we are considering this issue resolved. No further updates.

Apr 1, 22:45 UTC
Identified - Engineering has identified the issue and are currently implementing remediation.

We will continue to provide updates as more information is shared.

Apr 1, 18:14 UTC
Investigating - As of 18:00 UTC, we became aware of an issue with the Grafana Cloud SAML UI. Users experiencing this issue may encounter not being able to successfully save any role mapping changes.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.


Tue Apr 01 2025 22:50:03 GMT+0000 (Coordinated Universal Time)

Grafana Cloud: SAML UI Role Mapping

Apr 1, 22:45 UTC
Identified - Engineering has identified the issue and are currently implementing remediation.

We will continue to provide updates as more information is shared.

Apr 1, 18:14 UTC
Investigating - As of 18:00 UTC, we became aware of an issue with the Grafana Cloud SAML UI. Users experiencing this issue may encounter not being able to successfully save any role mapping changes.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.


Tue Apr 01 2025 22:45:42 GMT+0000 (Coordinated Universal Time)

Grafana Cloud: SAML UI Role Mapping

Apr 1, 22:45 UTC
Identified - Engineering has identified the issue and are currently implementing remediation.

We will continue to provide updates as more information is shared.

Apr 1, 18:14 UTC
Investigating - As of 6PM UTC, we became aware of an issue with the Grafana Cloud SAML UI. Users experiencing this issue may encounter not being able to successfully save any role mapping changes.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.


Tue Apr 01 2025 18:14:38 GMT+0000 (Coordinated Universal Time)

Grafana Cloud: SAML UI Role Mapping

Apr 1, 18:14 UTC
Investigating - As of 6PM UTC, we became aware of an issue with the Grafana Cloud SAML UI. Users experiencing this issue may encounter not being able to successfully save any role mapping changes.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.


Fri Mar 28 2025 07:59:17 GMT+0000 (Coordinated Universal Time)

Hosts unreachable for instances in prod-sa-east-1

Mar 28, 07:59 UTC
Resolved - From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experiencing this issue may have encountered with requests failing for instances in this cluster.

This has stabilised and customers should no longer experience this issue.


Wed Mar 26 2025 14:03:31 GMT+0000 (Coordinated Universal Time)

Not possible to create stacks on prod-us-west-0

Mar 26, 14:03 UTC
Resolved - The stack creation process is now functioning properly in the prod-us-west-0 region.

Mar 26, 13:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 26, 13:39 UTC
Investigating - We are experiencing issues with stack creation in the prod-us-west-0 region.

Adding and removing plugins are impacted as well


Wed Mar 26 2025 13:53:06 GMT+0000 (Coordinated Universal Time)

Not possible to create stacks on prod-us-west-0

Mar 26, 13:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 26, 13:39 UTC
Investigating - We are experiencing issues with stack creation in the prod-us-west-0 region.

Adding and removing plugins are impacted as well


Wed Mar 26 2025 13:39:07 GMT+0000 (Coordinated Universal Time)

Not possible to create stacks on prod-us-west-0

Mar 26, 13:39 UTC
Investigating - We are experiencing issues with stack creation in the prod-us-west-0 region.

Adding and removing plugins are impacted as well


Thu Mar 20 2025 13:33:23 GMT+0000 (Coordinated Universal Time)

Some Grafana Instances Taking Longer to Initialize

Mar 20, 13:33 UTC
Resolved - This incident has been resolved.

Mar 18, 19:56 UTC
Update - We are continuing to monitor for any further issues.

Mar 18, 14:27 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.

Mar 17, 18:49 UTC
Identified - The issue has been identified, and we are working on a fix.