Apr 29, 12:52 UTC
Resolved - This incident has been resolved.
Apr 29, 12:52 UTC
Update - The notification delivery backlog has been processed and notifications are now being delivered as expected.
Apr 29, 12:45 UTC
Update - New notification deliveries are occuring in a timely manner and we have processed a significant portion of the backlog. Users may still notice delayed delivery of some older notifications.
Apr 29, 11:57 UTC
Update - Web and email notifications continue to be delivered successfully and the service is in a healthy state. We are processing the backlog of notification deliveries which are currently as much as 30-60 minutes delayed.
Apr 29, 11:09 UTC
Update - We are starting to see signals of recovery with delayed web/email notifications now being dispatched.
The team continue to monitor recovery and ensure return to normal service.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 12:45 UTC
Update - New notification deliveries are occuring in a timely manner and we have processed a significant portion of the backlog. Users may still notice delayed delivery of some older notifications.
Apr 29, 11:57 UTC
Update - Web and email notifications continue to be delivered successfully and the service is in a healthy state. We are processing the backlog of notification deliveries which are currently as much as 30-60 minutes delayed.
Apr 29, 11:09 UTC
Update - We are starting to see signals of recovery with delayed web/email notifications now being dispatched.
The team continue to monitor recovery and ensure return to normal service.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 11:57 UTC
Update - Web and email notifications continue to be delivered successfully and the service is in a healthy state. We are processing the backlog of notification deliveries which are currently as much as 30-60 minutes delayed.
Apr 29, 11:09 UTC
Update - We are starting to see signals of recovery with delayed web/email notifications now being dispatched.
The team continue to monitor recovery and ensure return to normal service.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 11:57 UTC
Update - Wed and email notifications continue to be delivered successfully and the service is in a healthy state. We are processing the backlog of notification deliveries which are currently as much as 30-60 minutes delayed.
Apr 29, 11:09 UTC
Update - We are starting to see signals of recovery with delayed web/email notifications now being dispatched.
The team continue to monitor recovery and ensure return to normal service.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 11:09 UTC
Update - We are starting to see signals of recovery with delayed web/email notifications now being dispatched.
The team continue to monitor recovery and ensure return to normal service.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 10:37 UTC
Update - We are seeing impact on both web and email notifications with most customers seeing delayed deliveries.
The last incident updated regarding impact on email notifications was incorrect. Email notifications have been experiencing the same delays as web notifications for duration of incident.
We have applied changes to our system and are monitoring to see if these restore normal service. Updates to follow.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 10:07 UTC
Update - Web notifications are experiencing delivery delays for the majority of customers. We are working to mitigate impact and restore delivery times back within normal operating bounds.
Email notifications remain unaffected and are delivering as normal.
We will provide futher updates as we have more information.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 29, 10:05 UTC
Investigating - We are currently investigating this issue.
Apr 28, 11:09 UTC
Resolved - This incident has been resolved.
Apr 28, 10:35 UTC
Update - We are seeing signs of recovery and continue to monitor latency.
Apr 28, 09:52 UTC
Update - We continue to investigate impact to Issues and Pull Requests. Customers may see some timeouts as we work towards mitigation.
Apr 28, 08:58 UTC
Update - We are continuing to investigate impact to Issues and Pull Requests. We will provide more updates as we have them.
Apr 28, 08:23 UTC
Update - Users may see timeouts when viewing Pull Requests. We are still investigating the issues related to Issues and Pull Requests and will provide further updates as soon as we can
Apr 28, 08:21 UTC
Update - Pull Requests is experiencing degraded performance. We are continuing to investigate.
Apr 28, 08:05 UTC
Update - Issues API is currently seeing elevated latency. We are investigating the issue and will provide further updates as soon as we have them.
Apr 28, 08:03 UTC
Investigating - We are investigating reports of degraded performance for API Requests, Git Operations and Issues
Apr 28, 10:35 UTC
Update - We are seeing signs of recovery and continue to monitor latency.
Apr 28, 09:52 UTC
Update - We continue to investigate impact to Issues and Pull Requests. Customers may see some timeouts as we work towards mitigation.
Apr 28, 08:58 UTC
Update - We are continuing to investigate impact to Issues and Pull Requests. We will provide more updates as we have them.
Apr 28, 08:23 UTC
Update - Users may see timeouts when viewing Pull Requests. We are still investigating the issues related to Issues and Pull Requests and will provide further updates as soon as we can
Apr 28, 08:21 UTC
Update - Pull Requests is experiencing degraded performance. We are continuing to investigate.
Apr 28, 08:05 UTC
Update - Issues API is currently seeing elevated latency. We are investigating the issue and will provide further updates as soon as we have them.
Apr 28, 08:03 UTC
Investigating - We are investigating reports of degraded performance for API Requests, Git Operations and Issues