GetStream.io Status

Wed Apr 16 2025 21:17:23 GMT+0000 (Coordinated Universal Time)

High error rate on Chat API service in us-east

Apr 16, 21:17 UTC
Resolved - This incident has been resolved.

Apr 16, 21:02 UTC
Monitoring - The issue is being resolved, and our team is closely monitoring the database.

Apr 16, 19:25 UTC
Identified - One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.


Wed Apr 16 2025 21:02:06 GMT+0000 (Coordinated Universal Time)

High error rate on Chat API service in us-east

Apr 16, 21:02 UTC
Monitoring - The issue is being resolved, and our team is closely monitoring the database.

Apr 16, 19:25 UTC
Identified - One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.


Wed Apr 16 2025 19:25:13 GMT+0000 (Coordinated Universal Time)

High error rate on Chat API service in us-east

Apr 16, 19:25 UTC
Identified - One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.


Mon Mar 31 2025 17:48:28 GMT+0000 (Coordinated Universal Time)

Video - high error rate on Join call API (Mumbai)

Mar 31, 17:48 UTC
Resolved - Our team deployed a patch to the affected system and the incident has been resolved

Mar 31, 13:39 UTC
Monitoring - Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.


Mon Mar 31 2025 13:39:06 GMT+0000 (Coordinated Universal Time)

Video - high error rate on Join call API (Mumbai)

Mar 31, 13:39 UTC
Monitoring - Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.


Tue Mar 04 2025 00:00:21 GMT+0000 (Coordinated Universal Time)

Upgrade to the storage layer in dublin

Mar 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 3, 13:48 UTC
Scheduled - Our team will be performing a mandatory upgrade to the storage layer of certain shards on Tuesday, March 4th. The maintenance task will take place from 00:00 to 04:00 UTC, as this is when the shards are at the lowest peak. We anticipate a service degradation lasting approximately 180 seconds during this time.


Sat Mar 01 2025 19:18:42 GMT+0000 (Coordinated Universal Time)

Service degradation in the US-East region

Mar 1, 19:18 UTC
Resolved - This incident has been resolved.

Mar 1, 19:05 UTC
Update - One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

Mar 1, 19:03 UTC
Identified - The issue has been identified and a fix is being implemented.


Sat Mar 01 2025 19:05:17 GMT+0000 (Coordinated Universal Time)

Service degradation in the US-East region

Mar 1, 19:05 UTC
Update - One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

Mar 1, 19:03 UTC
Identified - The issue has been identified and a fix is being implemented.


Sat Mar 01 2025 19:03:36 GMT+0000 (Coordinated Universal Time)

One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

Mar 1, 19:03 UTC
Identified - The issue has been identified and a fix is being implemented.


Mon Feb 24 2025 14:27:54 GMT+0000 (Coordinated Universal Time)

Degraded performance in Dublin

Feb 24, 14:27 UTC
Resolved - The incident has been resolved.

Feb 24, 12:02 UTC
Identified - One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.