Mar 1, 00:59 PST
Resolved - This incident has been resolved. Any customer see users missing from groups sync'd from Okta or Google, please contact support.
Mar 1, 00:48 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 00:47 PST
Identified - The issue has been identified and a fix is being implemented
Feb 28, 21:56 PST
Investigating - There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.
Mar 1, 00:48 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 00:47 PST
Identified - The issue has been identified and a fix is being implemented
Feb 28, 21:56 PST
Investigating - There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.
Feb 28, 21:56 PST
Investigating - There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.
Feb 28, 14:13 PST
Resolved - The issue has been fixed.
Feb 28, 14:06 PST
Investigating - We are currently investigating this issue.
Mar 7, 19:47 PST
Resolved - Okta has resolved the issue.
Mar 7, 17:33 PST
Identified - Okta is currently undergoing a service disruption. More information at https://status.okta.com/
Apr 24, 09:33 PDT
Resolved - Okta's incident has been resolved. See https://status.okta.com/.
Apr 24, 08:23 PDT
Identified - Please follow Okta updates at https://status.okta.com/
May 26, 23:43 PDT
Resolved - Maintenance has been completed.
May 26, 22:09 PDT
Investigating - We are performing maintenance on the LDAP server.
May 31, 08:15 PDT
Resolved - A new set of outbound IP addresses have been set up, and almost all customers have switched over. We are working to get more information from Okta about the block.
May 31, 06:27 PDT
Monitoring - Okta is accepting traffic from the new IPs, we are continuing to monitor the situation.
May 31, 06:09 PDT
Update - Our traffic to Okta's API is now coming from 52.5.197.216 and 35.153.22.124. You may need to update your Okta on-net whitelist. (please keep the existing ones active).
May 31, 05:44 PDT
Identified - We are unable to connect to Okta's API.
May 31, 05:43 PDT
Update - We are continuing to investigate this issue.
May 31, 05:34 PDT
Investigating - We are currently investigating an interruption in our RADIUS service.
Jul 20, 10:13 PDT
Resolved - A fix has been implemented and the problem has been resolved.
Jul 20, 09:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 09:14 PDT
Investigating - We are currently investigating issues with our delegated authentication mechanism
Aug 3, 15:30 PDT
Resolved - This incident has been resolved but requires action if you connect to our cloud-RADIUS servers for 802.1x. If you did not receive instructions via email, please contact us.
Aug 3, 12:49 PDT
Identified - This appears to be an incompatibility with an update to Mac OS's root certificate store and our certificate provider. It is affecting a small number of connections currently but we believe the number will increase daily. We have set up a work-around, you will receive details via our Intercom system.
Aug 3, 07:25 PDT
Investigating - We are currently investigating this issue. Connection failure are intermittent.