Apr 19, 09:54 UTC
Resolved - This incident has been resolved.
Apr 19, 08:36 UTC
Investigating - We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.
Apr 19, 08:36 UTC
Investigating - We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.
Apr 19, 08:35 UTC
Resolved - We are currently investigating this issue.
Apr 18, 23:39 UTC
Investigating - We are performing maintenance on the Expensify Travel back end, and have temporarily disabled online bookings. Existing reservations are unaffected. Please call +1 828 731 2962 to speak with an agent for new bookings.
Mar 7, 04:21 UTC
Resolved - This incident has been resolved.
Mar 7, 01:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 01:25 UTC
Investigating - We are currently investigating issues preventing the Expensify site from loading. Thanks for your patience!
Mar 7, 01:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 01:25 UTC
Investigating - We are currently investigating issues preventing the Expensify site from loading. Thanks for your patience!
Mar 7, 01:25 UTC
Investigating - We are currently investigating issues preventing the Expensify site from loading. Thanks for your patience!
Feb 21, 02:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:52 UTC
Scheduled - Chase will be conducting maintenance on their API environment during the following time:
February 21st @ 08:00 PM to 09:00 PM EST (1-hour duration)
During this time some Account Data will not be available and you may notice an inability to connect Chase accounts or update cards.
Feb 21, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:52 UTC
Scheduled - Chase will be conducting maintenance on their API environment during the following time:
February 21st @ 08:00 PM to 09:00 PM EST (1-hour duration)
During this time some Account Data will not be available and you may notice an inability to connect Chase accounts or update cards.
Feb 20, 14:50 UTC
Resolved - This incident has been resolved.
Feb 20, 14:49 UTC
Update - We are continuing to monitor for any further issues.
Jan 10, 22:03 UTC
Monitoring - Chase has released a fix for the issue of importing new cards into Expensify. Please attempt to reauthorize the Chase connection by following the steps below:
1. Log into Expensify as a domain admin and head to Settings > Domain > Company Cards.
2. Click the "Import New Cards" button and follow the prompts to enter your Chase credentials. When you're done, you will be redirected back to Expensify.
3. Once you're back in Expensify, please try to assign one of the missing cards and let Concierge know if you still can't.
Dec 18, 20:40 UTC
Identified - Chase has confirmed an issue with their connection that is blocking new Chase cards from appearing in Expensify for assignment. Chase will require work on their end to fix the issue and has provided Expensify a resolution ETA of early 2025.