Apr 25, 08:39 UTC
Resolved - This incident has been resolved.
Apr 25, 07:26 UTC
Monitoring - We have mitigated the problem and we are seeing signs of recovery. We will be monitoring the situation for the next our before resolving the incident
Apr 25, 06:48 UTC
Investigating - We are aware of delays processing events in the Managed Intake Service on Elastic Cloud Serverless on Azure and we are investigating. We will provide an update within 1 hour or sooner if applicable
Apr 25, 07:26 UTC
Monitoring - We have mitigated the problem and we are seeing signs of recovery. We will be monitoring the situation for the next our before resolving the incident
Apr 25, 06:48 UTC
Investigating - We are aware of delays processing events in the Managed Intake Service on Elastic Cloud Serverless on Azure and we are investigating. We will provide an update within 1 hour or sooner if applicable
Apr 25, 06:48 UTC
Investigating - We are aware of delays processing events in the Managed Intake Service on Elastic Cloud Serverless on Azure and we are investigating. We will provide an update within 1 hour or sooner if applicable
Apr 24, 13:19 UTC
Resolved - This incident has been resolved.
Apr 24, 11:22 UTC
Monitoring - We have implemented a fix to mitigate the problems with website latency on www.elastic.co
Metrics indicate that the performance has improved, and returned to expected levels.
Monitoring will continue.
Apr 24, 10:52 UTC
Update - We are continuing to investigate some alerts and reports of latency on our www.elastic.co website.
Some users may experience a delay with the page loading.
We will provide an update within 1 hour
Apr 24, 10:07 UTC
Investigating - We are aware that some users may experience slow loading times on the elastic.co webpage. Our engineers are currently investigating, and will provide an update within 1 hour
Apr 24, 11:22 UTC
Monitoring - We have implemented a fix to mitigate the problems with website latency on www.elastic.co
Metrics indicate that the performance has improved, and returned to expected levels.
Monitoring will continue.
Apr 24, 10:52 UTC
Update - We are continuing to investigate some alerts and reports of latency on our www.elastic.co website.
Some users may experience a delay with the page loading.
We will provide an update within 1 hour
Apr 24, 10:07 UTC
Investigating - We are aware that some users may experience slow loading times on the elastic.co webpage. Our engineers are currently investigating, and will provide an update within 1 hour
Apr 24, 10:52 UTC
Update - We are continuing to investigate some alerts and reports of latency on our www.elastic.co website.
Some users may experience a delay with the page loading.
We will provide an update within 1 hour
Apr 24, 10:07 UTC
Investigating - We are aware that some users may experience slow loading times on the elastic.co webpage. Our engineers are currently investigating, and will provide an update within 1 hour
Apr 24, 10:07 UTC
Investigating - We are aware that some users may experience slow loading times on the elastic.co webpage. Our engineers are currently investigating, and will provide an update within 1 hour
Apr 24, 00:59 UTC
Resolved - Our service has fully recovered from the upstream SendGrid outage.
Apr 23, 22:24 UTC
Monitoring - We've observed that our platform's MFA email reliability has improved. We are continuing to monitor the status of our MFA provider and SendGrid for updates.
https://status.sendgrid.com/incidents/6fj45kvpw8n3
Apr 23, 22:00 UTC
Investigating - Elastic is currently aware of delivery delays for MFA emails while logging into https://cloud.elastic.co.
We have identified the issue as an upstream outage of Sendgrid, which is used by our MFA provider to send emails - https://status.sendgrid.com/
We are currently monitoring the situation and will provide an update within 1 hour.
Apr 23, 22:24 UTC
Monitoring - We've observed that our platform's MFA email reliability has improved. We are continuing to monitor the status of our MFA provider and SendGrid for updates.
https://status.sendgrid.com/incidents/6fj45kvpw8n3
Apr 23, 22:00 UTC
Investigating - Elastic is currently aware of delivery delays for MFA emails while logging into https://cloud.elastic.co.
We have identified the issue as an upstream outage of Sendgrid, which is used by our MFA provider to send emails - https://status.sendgrid.com/
We are currently monitoring the situation and will provide an update within 1 hour.
Apr 23, 22:00 UTC
Investigating - Elastic is currently aware of delivery delays for MFA emails while logging into https://cloud.elastic.co.
We have identified the issue as an upstream outage of Sendgrid, which is used by our MFA provider to send emails - https://status.sendgrid.com/
We are currently monitoring the situation and will provide an update within 1 hour.