Apr 22, 11:05 EDT
Resolved - After continued monitoring of the third-party carrier's status, the issue causing intermittent SMS delivery to the US region is resolved.
Apr 22, 10:40 EDT
Monitoring - We have identified the issue causing intermittent SMS delivery failures in the US region to be caused by a third party carrier. We are monitoring the carrier's status at this time.
Apr 22, 10:18 EDT
Investigating - We are currently investigating an issue causing intermittent SMS delivery failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Apr 22, 10:40 EDT
Monitoring - We have identified the issue causing intermittent SMS delivery failures in the US region to be caused by a third party carrier. We are monitoring the carrier's status at this time.
Apr 22, 10:18 EDT
Investigating - We are currently investigating an issue causing intermittent SMS delivery failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Apr 22, 10:18 EDT
Investigating - We are currently investigating an issue causing intermittent SMS delivery failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Apr 2, 10:14 EDT
Resolved - The third-party issue with intermittent phone call failures for India has been resolved.
Apr 2, 10:04 EDT
Monitoring - We have implemented a workaround for the third-party issue with intermittent phone call failures in India and are monitoring the results at this time.
Apr 2, 09:54 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in India.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Apr 2, 10:04 EDT
Monitoring - We have implemented a workaround for the third-party issue with intermittent phone call failures in India and are monitoring the results at this time.
Apr 2, 09:54 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in India.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Apr 2, 09:54 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in India.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Mar 31, 12:20 EDT
Resolved - The third-party issue with intermittent phone call failures for the US region has been resolved.
Mar 31, 12:04 EDT
Monitoring - We have implemented a workaround for the third-party issue with intermittent phone call failures in the US region and are monitoring the results at this time.
Mar 31, 11:49 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Mar 31, 12:04 EDT
Monitoring - We have implemented a workaround for the third-party issue with intermittent phone call failures in the US region and are monitoring the results at this time.
Mar 31, 11:49 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Mar 31, 11:49 EDT
Investigating - We are currently investigating an issue causing intermittent phone call failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
Please check back here or subscribe to updates for any changes.
Feb 24, 11:57 EST
Resolved - We have confirmed that the implemented fix has resolved the issue. Admin Panel logins are now fully operational. An RCA will be posted once it has been completed.
Feb 24, 11:13 EST
Monitoring - A fix has been implemented and we're starting to see recovery. We will continue to monitor the results.
Feb 24, 10:38 EST
Identified - The issue causing problems with Admin Panel logins has been identified and a fix is being worked on.
Feb 24, 10:17 EST
Investigating - We are currently investigating an issue causing login issues with the Duo Admin Panel on all of our deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.